Technology
February 4, 2019 at 10:49 am
To succeed in the digital age and meet the cross-channel needs of shoppers, grocers need to adapt and apply emerging technologies.
January 31, 2019 at 2:20 pm
From our work with companies across the retail spectrum — from U.K. grocery to U.S. apparel — we witness the ongoing transformations taking place. Here are our perspectives on what 2019 might have in store, and some key questions to ask when evaluating existing and new retail strategies. Social Commerce Boom Increased usage of Facebook,…
January 31, 2019 at 11:03 am
When shopping large online retailers, such as Amazon.com or eBay, it's impossible not to notice the seemingly impossible low cost of many China-sourced products. In fact, upon further inspection, it's often the case that all these extremely low-priced items even include free shipping. This begs the question: How can China afford to ship products to…
January 30, 2019 at 10:25 am
Join to hear tips on how you can supercharge your search by understanding the four analytical pillars of an effective search solution.
January 29, 2019 at 11:58 am
A store of the future should always be customer-first, open to new experimentation, and have a fluid and dynamic support system, at least according to Albert Vita, director of in-store experience and visual merchandising at The Home Depot. Vita addressed the topic during a conversation with Zivelo CEO Healey Cypher at the National Retail Federation's…
January 29, 2019 at 9:59 am
Data from holiday shopping reveal insights into gift buying behavior that should inform your 4 Ps: product, price, place and promotion
January 18, 2019 at 9:15 am
In this episode of Retail Right Now, Total Retail’s Joe Keenan presents six key takeaways from this week’s 2019 NRF Big Show.
January 17, 2019 at 3:30 pm
In an interview at this week's National Retail Federation Big Show in New York City, Kendall Vinson, senior director of information technology at Orvis, a fly-fishing and outdoor gear and apparel brand, discussed how the company has partnered with cloud computing company NetSuite to help it quickly onboard new business units, house customer and product data, and…
January 17, 2019 at 12:33 pm
In the retail industry, customer experience has always been important, but it's now vital to drive customer satisfaction, repeat business and store profitability. Improving customer satisfaction and dwell time drives more items in the shopping cart and enhanced profitability. There’s a growing demand for new technologies to help retailers improve operations, develop stronger connections with today’s…
January 10, 2019 at 11:33 am
Amazon.com has raised consumer expectations of retailers on levels of service, speed and ease of use. Amazon has built an amazing search and recommendation engine by capturing years of transactional and search data on its platform. Once a consumer has found their product, the transaction is designed to be frictionless, incredibly fast and convenient with…
