Technology
Retailers are cautious of emerging technologies, but believe in the power of artificial intelligence (AI). Thatโs just one of the key takeaways from Total Retailโs 2019 Retail Technology Report, which was produced in conjunction with Arm Treasure Data, an enterprise customer data platform. In this year's second quarter, Total Retail surveyed its audience of retail executives toโฆ
Small and medium-sized businesses (SMBs) struggle to compete on equal footing with the enterprise behemoths that dominate their industry. In other words, how do local retailers compete with the Amazon.com and Walmarts of the world? Providing a better customer experience is fast becoming the competitive differentiator and driver of success for businesses of all sizesโฆ
Conversational commerce is the latest trend taking the retail industry by storm. By leveraging human brand specialists, artificial intelligence (AI) chatbots and augmented reality (AR), conversational commerce delivers a more simplified and personalized shopping experience for consumers on participating retailersโ online stores and social media platforms. This model provides consumers with a seamless, on-demand shopping interfaceโฆ
Join our expert speakers as they discuss why automation is increasingly being viewed as critical in product content management.
The cross-channel behavior of todayโs consumers are causing retailers and brands to re-evaluate the technology they're investing in. The result has been increased investments in technology systems enabling omnichannel operations, such as order and inventory management systems. Thatโs just one of the key takeaways from Total Retailโs 2019 Retail Technology Report, which was produced inโฆ
In a post to its company blog last week, popular fashion resale platform Poshmark announced that its servers had been accessed by an "unauthorized third party." The hackers stole private data from users in the U.S. that included personal email addresses, Poshmark account usernames, clothing size preferences, and social media account information. Poshmark, which isโฆ
Fraud affecting online retailers is on the rise. According to LexisNexisยฎ Risk Solutionsโ 2018 True Cost of Fraud for the Retail Sector study, successful retail fraud attempts rose almost 30 percent between 2017 and 2018. Every $1 of fraud costs midsize to large retailers an average of $3.29. So how can retailers protect themselves with an increasingโฆ
The modern-day retail environment is anything but stagnant. With a rise in e-commerce shopping and delivery, consumersโ desire for efficiency and convenience reigns supreme. With this, traditional brick-and-mortar retailers cannot rely solely on historical insights to guide them through the next phase of buying and selling. SAPโs recent study, conducted by leading industry analyst Forresterโฆ
In episode 207 of Total Retail Talks, Executive Editor Joe Keenan speaks with Lester Holze, vice president of sales, retail and CPG at Experian Marketing Services, and Dan Thorpe, analytics leader at Chico's FAS. Listen in as Holze and Thorpe discuss why Chico's FAS chose Experian as its data partner and how the relationship has helped the women'sโฆ
In this weekโs Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss the release of Total Retailโs 2019 Retail Technology Report, which was produced in conjunction with Arm Treasure Data, an enterprise customer data platform. This third annual report was based on a survey of Total Retailโs audience about their current usage ofโฆ