Retail Stores

Marketing, Brick-and-Mortar
Get an Inside Look at the New Indochino Showroom
August 14, 2017 at 10:19 am

At a time when many retailers are closing stores, Indochino is opening doors to new showrooms. Total Retail's Taylor Knight got an inside look at the newly opened Indochino showroom at the King of Prussia Mall just outside of Philadelphia. Indochino's East Coast District Manager BJ McCahill explains how the menswear retailer has brought customization…

Brick-and-Mortar
Wal-Mart Apologizes for ‘Own the School Year’ Gun Display
August 11, 2017 at 10:22 am

A Wal-Mart gun display positioned near a sign urging customers to "Own the School Year Like a Hero" has drawn such a negative response that the company has spent the last 24 hours repeatedly apologizing to outraged consumers, according to USA Today. A photo of a gun display with the back-to-school sign hung above it at…

Brick-and-Mortar, E-Commerce
Target Partners With Pet Toy Company Bark
August 10, 2017 at 11:36 am

Target announced that it will start carrying products from Bark, the company behind the pet supply service BarkBox, starting August 13. “Almost 70 [percent] of our guests have pets at home,” said Christina Hennington, senior vice president of essentials and beauty, Target, in a company press release. “We saw an opportunity to become their ultimate pet…

Brick-and-Mortar, Marketing
Back-to-School Shoppers: A Digital Behavior Report
August 8, 2017 at 3:14 pm

Target announced that it will start carrying products from Bark, the company behind the pet supply service BarkBox, starting August 13. “Almost 70 [percent] of our guests have pets at home,” said Christina Hennington, senior vice president of essentials and beauty, Target, in a company press release. “We saw an opportunity to become their ultimate pet […]

Technology, Marketing, Omnichannel
Technology, Marketing, Brick-and-Mortar
Marketing, Customer Service, Professional Development
Brick-and-Mortar Key to T-Mobile's Future
August 7, 2017 at 12:54 pm

In episode 104 of Total Retail Talks, recorded at the Total Retail Talks Live! event in Seattle, Peter Francis, vice president of digital growth and acquisition for T-Mobile, discusses the role brick-and-mortar stores will play in the company's future. Francis addresses how T-Mobile views omnichannel retail, and what the company is doing to execute on…

Technology, Brick-and-Mortar
The State of Brick-and-Mortar Retail in 2017
August 2, 2017 at 10:23 am

To better understand what influences consumers’ decisions to choose brick-and-mortar over online shopping, Mood Media conducted a quantitative study, probing over 11,000 consumers across nine different countries. We wanted to understand what consumers like (and dislike) about the in-store experience, and what motivates or influences them within the space. Seventy-two percent of Americans cite the…

Technology, Omnichannel, Brick-and-Mortar
Retail Therapy: 3 Secrets Behind Thriving Brick-and-Mortars
August 1, 2017 at 9:15 am

When it comes to the fate of brick-and-mortar stores, the jury is still out; for every store closing, there seems to be another one opening. Yet the numbers don’t lie. In the first quarter of 2017 alone, nine major retail chains filed bankruptcy. This is equal to the total number of all filings in 2016.…

Management, Brick-and-Mortar
Starbucks Shutting Down All Teavana Stores
July 31, 2017 at 10:55 am

Starbucks announced last week that it will be closing all 379 Teavana stores over the coming year. The move will impact 3,300 workers. "The company concluded that despite efforts to reverse the trend through creative merchandising and new store designs, the underperformance was likely to continue," Starbucks said in its third-quarter earnings press release. Most locations…