POS Systems

EMV Implementation and In-Store Liability: What Retailers Should Know
April 18, 2016 at 10:40 am

The payments industry is evolving rapidly, between the switch to Europay, MasterCard, and Visa (EMV) in the United States this past year along with the successes and failures associated with mobile payments. With new innovations and technologies also comes a shift in consumer behavior and expectations.

Amazon Takes on PayPal, Others With Launch of Payments Partner Program
April 5, 2016 at 9:50 am

Amazon.com announced yesterday a plan to spread adoption of its payments service, Amazon Payments, to more third-party websites. With the launch of its Amazon Payments Global Partner Program, the retailer will help e-commerce platform providers and other developers integrate with Amazon Payments so their own merchants can offer the option to “Pay with Amazon” at…

Chip-Card Payment System Delays Frustrate Retailers
March 23, 2016 at 11:00 am

Avi Kaner, a co-owner of the Morton Williams supermarket chain in New York, has spent about $700,000 to update the payment terminals at his stores. Trouble is, he cannot turn them on. The new terminals can accept credit and debit cards with embedded digital chips, a security feature intended to reduce the number of fraudulent purchases. But before…

Amazon Files Patent for Pay by Selfie
March 16, 2016 at 9:58 am

Amazon.com has filed a patent to allow customers to pay by selfie — but only after they do something that proves they're a real, three-dimensional person and not a photo, such as blinking or smiling. The system described in the patent uses biometric facial recognition software to confirm that the human in the picture is eligible…

3 Easy Ways to Decrease Chargebacks 
February 2, 2016 at 9:28 am

Independent business owners must constantly seek out business expense line items to minimize in order to keep costs low and preserve margin in an era of increasing local and global competition. Despite this constant pressure, however, a business owner can’t simply skimp on the quality or range of services offered to clients and customers without…

Safeway Stores Hit By Card Skimming Attacks
December 16, 2015 at 11:50 am

If you’ve shopped at Safeway in California or Colorado recently, you may want to check your bank accounts. The supermarket chain has admitted that it’s investigating card skimming attacks at several of its stores in those states. Krebs on Security reports that financial institutions are investigating a series of attacks that seem to have taken advantage…

Interconnected Digital Store Platforms: The Holy Grail of Customer Service
August 26, 2015 at 11:30 am

We’ve been hearing about the "Store of the Future" for some time now. Retail executives have spent the past 18 months experimenting with digital store technologies such as contextual digital displays, in-store sensors, beacons and analytics. These early pilot projects have yielded some successes, increasing customer convenience and unlocking new value as shoppers opt to…

7 Wins for E-Commerce From Advances in Point of Sale
July 23, 2015 at 2:46 pm

Some of us remember those old-time grocery stores from our childhood that accepted only cash. Sometimes not having exact change meant redoing a part of your shopping on a different day or somewhere else. Thankfully, memories of those days are just that. Memories. The digital boom that happened in the last 25 years permeated retail…

American Express Launches PayPal Alternative
July 10, 2015 at 2:02 pm

The checkout pages on shopping sites are getting more crowded, so American Express is creating its own real estate. The credit card company is introducing Amex Express Checkout, an alternative payment method its card members can use to more easily check out and pay on partnering websites and apps from merchants such as Ticketmaster, Newegg…

M.Fredric Gains Inventory Control Through New POS System, Part 2
June 24, 2015 at 12:46 pm

In the second and final part of this two-part interview with Fred Levine, co-founder of M.Fredric, a California-based apparel retailer, Fred discusses the primary benefit his buisiness is seeing as a result of implementing a new point-of-sale (POS) system across its business, as well as his advice for other retailers that are in the market…