POS Systems

Closing the Gap: How Retailers Can Put an End to Shoppers’ Frustration at Checkout
July 2, 2020 at 12:18 pm

Fast. Easy. Secure. Those are the words consumers use to describe their ideal checkout experience. But in reality, how often do those expectations ring true? Truthfully, not as often as retailers may think. Despite merchants’ best efforts to provide a smooth and seamless checkout, customers have reported that the in-store experience still isn’t always up…

Is COVID-19 the Tipping Point for Contactless Payments Adoption?
June 24, 2020 at 4:13 pm

Contactless payments have been experiencing a steep rise outside of the U.S., particularly as a result of the COVID-19 outbreak. In the U.K., where almost 50 percent of payments are contactless, the spending limit for contactless payments was increased in April from £30 to £45 so that even more transactions could be paid via this…

Consider the Details When Implementing a Curbside POS System
June 1, 2020 at 12:57 pm

Until a few months ago, there were relatively few restaurants offering curbside pickup options. In fact, the whole concept had only caught on with the nation’s large grocery chains and big-box stores over the last year or two. However, once the COVID-19 pandemic took hold across the country — and 97 percent of U.S. restaurants…

How Retailers Can Handle an Influx of Store Traffic
February 26, 2020 at 12:28 pm

Amazon.com, Etsy, eBay ... these are just a few of the top grossing online merchandise sites, dedicated to making the consumer’s retail experience easier than ever. Amazon boasts its two-day shipping guarantee for Prime members, while Etsy caters to the entrepreneurial spirit of the buyer who wants their goods completely customized and unique. In theory,…

How Retailers Can Deliver the Item at the Top of Shoppers’ Wish Lists: Time
February 24, 2020 at 9:08 am

For consumers, shopping can either be an exciting experience or a downright stressful one. Finding enough time to shop for the perfect gift or merely everyday staples while attempting to manage the challenges of work, family and everyday life can undoubtedly add to stress levels. Considering all of the expectations and obligations that exist within…

Reimagining Commerce for the Age of Connected Devices
January 15, 2020 at 10:08 am

“Alexa, stop the alarm.” “Alexa, play the news.” “Alexa, remind me to buy bread.” Even though it has only been a few years since I bought an Amazon Echo, Alexa has already become an integral part of my life. When I read PYMNTS’ annual How We Will Pay study, in collaboration with Visa, I found out…

What Consumer Payments Innovation Means for Retailers
November 12, 2019 at 1:12 pm

The trend toward cashless consumer payments has retailers preparing for an evolution at the point of sale (POS). With just 24 percent of Americans carrying cash on a regular basis, merchants will need to accommodate more convenient payment options to keep pace with evolving consumer preferences. A TSYS survey found that debit and credit cards…

Glitch Preventing Target Customers From Making Purchases Has Been Fixed
June 17, 2019 at 1:38 pm

Target said a systemwide outage that prevented customers from making purchases at its stores on Saturday has been fixed. The two-hour outage, which affected its cash registers, was caused by an internal technology problem, the retail chain said, without giving further details. “After an initial but thorough review, we can confirm that this was not…

Mobile First for 2019: Insights and Predictions From Retail's Big Show
April 4, 2019 at 9:59 am

Let’s be real: the state of brick-and-mortar retail in 2019 is equally exciting and terrifying. Amid widespread closures, uncertainty and the ever-present behemoth that is Amazon.com, there's an amazing wave of innovation in mobility that has the potential to transform — and yes, save — the retail experience for a new generation of consumers used…