POS Systems

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How IoT is Revolutionizing the Retail Industry
January 3, 2024 at 11:26 am

Being a forward-thinking retailer requires actively identifying shifts in consumer behavior. Perhaps one of the most notable changes in recent years has been the rise in cashless consumers. According to a Pew Research Center survey, roughly four in 10 Americans (41 percent) say none of their purchases in a typical week are paid for using cash, up…

Unlocking the Potential of Customer Data: Maximizing its Value for Your Business
September 27, 2023 at 1:55 pm

Data plays a pivotal role in the retail landscape. It has transformative potential to elevate a store — whether physical or online — to new heights of success. In today's highly competitive market, data-driven insights are a game changer. By meticulously analyzing customer purchasing patterns, preferences and behaviors, retailers can tailor their product offerings and…

From Supply Chain to POS: Lessons Learned at NRF 2023
February 14, 2023 at 10:30 am

Each year, NRF: Retail's Big Show acts as the curtain-raiser for some of the retail industry’s most advanced and innovative technology solutions. While 2022’s event saw NRF’s return to New York’s Javits Center, attendee turnout remained unusually low due to the world being in the early stages of the post-pandemic recovery. However, 2023 saw attendee…

Merchants’ Holiday Wish: Frictionless Payment Processing
December 13, 2022 at 5:12 pm

The biggest retail season of the year is upon us, and retailers are feeling confident about holiday shopping trends despite record levels of inflation and elevated interest rates, according to the National Retail Federation’s 2022 forecast on holiday retail sales. The NRF’s latest report also indicates that as more households began their holiday shopping earlier…

Checkout Check-Up: Meeting Americans’ Diverse Payment Preferences
August 4, 2022 at 3:21 pm

“Society is unity in diversity,” wrote philosopher George Herbert Mead. Retailers today are faced with the checkout challenge of unifying consumers’ payment preferences, which have never been more diverse. Payment technology plays an essential role in ensuring customers’ transactional expectations are met and even exceeded, so they return again and again. “Can I pay with…

The Rise of New Retail: 3 Ways Autonomous Retail is Shaping the Future
April 5, 2022 at 10:13 am

Before the pandemic took hold in 2020, the unattended retail industry sat at a tipping point. A once cash-based industry that started in vending, the shift toward autonomous retail had been driven by widescale acceptance of cards and mobile wallet payments, not to mention by consumer expectations for digital payment solutions. This, in turn, enabled…

The Store is Dead, Long Live the Store
March 31, 2022 at 3:29 pm

There are few in retail circles who would argue that the role of the store is the same as it was at the start of 2020, with the retail industry (like every other on the planet) undeniably changed as a result of the global pandemic. Where once upon a time retail business models had the…

Frictionless Commerce: An Evolution or Revolution?
January 24, 2022 at 4:05 pm

As frictionless commerce continues to grow in popularity, retailers are identifying how to integrate the innovative technology into their overall business strategy. To do so, they must determine whether to evolve existing solutions or revolutionize existing processes to keep up with competition. While there are benefits to both approaches, there are three key considerations retailers…

3 Ways to Get Your Checkout Ready to Go Anywhere
November 16, 2021 at 4:05 pm

Consumers today expect the ability to shop on their own terms, be it browsing on their phone, switching to a desktop to complete an order and then picking it up in-store, or any other mapping process they may take on the route to a purchase. And more importantly, consumers want the experience to be frictionless…