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The payment landscape for online and offline retailers is getting wider and deeper every day. To discuss some key payment trends taking place within the retail industry, Elina Vilk, head of marketing, enterprise solutions, PayPal, joined us on episode 57, of Total Retail Talks, sponsored by Synchrony Financial. Vilk discusses the mobile payment landscape, how data…
Exactly what a “size six” is can be a mystery to your customers. Sizes are defined differently from manufacturer to manufacturer, and even from year to year. Some designers may change sizes for strategic reasons. For example, a decade ago a garment would have been labeled a size 16, but it’s a size 12 today in…
Self-service checkout technology may offer convenience and speed, but it also helps turn law-abiding shoppers into petty thieves by giving them “ready-made excuses” to take merchandise without paying, two criminologists say. In a study of retailers in the United States, Britain and other European countries, Professor Adrian Beck and Matt Hopkins of the University of Leicester in…
Mobile point of sale (mPOS) is more than just a trend — it’s here to stay now. When it first appeared on the scene a few years ago, experts were running around exclaiming about how much mPOS was going to change the retail world. And in some ways, they were right. mPOS brought about the advent…
Rising interest in advanced retail technology is evolving the day-to-day role of in-store employees with every new available device. For example, automated assistants, such as the Lowe’s or SoftBank robots, can help consumers find specific products, offer customized promotions, provide inventory updates and ensure secure payments more efficiently than most human associates. Innovative technology can…
Join us for this interactive webinar to learn the steps necessary to become a data-driven organization.
Target updated its point-of-sale cash register software and its coupon policy to make sure discounts are accurate at checkout.
As the online shopping experience continues to evolve, retailers must look for ways to keep consumers interested and engaged while in-store. The merchant-owned direct channel isn't the only difficulty for chain stores. Amazon.com has transformed logistics, marketing, shopping and, most importantly, consumer expectations about what a satisfying customer experience should look like and how it…
The payments industry is evolving rapidly, between the switch to Europay, MasterCard, and Visa (EMV) in the United States this past year along with the successes and failures associated with mobile payments. With new innovations and technologies also comes a shift in consumer behavior and expectations.
Amazon.com announced yesterday a plan to spread adoption of its payments service, Amazon Payments, to more third-party websites. With the launch of its Amazon Payments Global Partner Program, the retailer will help e-commerce platform providers and other developers integrate with Amazon Payments so their own merchants can offer the option to “Pay with Amazon” at…
