POS Systems

3 Ways Technology Can Enhance the Customer and Employee Experience
August 8, 2016 at 12:16 pm

Rising interest in advanced retail technology is evolving the day-to-day role of in-store employees with every new available device. For example, automated assistants, such as the Lowe’s or SoftBank robots, can help consumers find specific products, offer customized promotions, provide inventory updates and ensure secure payments more efficiently than most human associates. Innovative technology can…

Target Updates Coupon Policy
July 14, 2016 at 11:00 am

Target updated its point-of-sale cash register software and its coupon policy to make sure discounts are accurate at checkout.

Why POS Will Close the Online/In-Store Gap
May 3, 2016 at 12:15 pm

As the online shopping experience continues to evolve, retailers must look for ways to keep consumers interested and engaged while in-store. The merchant-owned direct channel isn't the only difficulty for chain stores. Amazon.com has transformed logistics, marketing, shopping and, most importantly, consumer expectations about what a satisfying customer experience should look like and how it…

EMV Implementation and In-Store Liability: What Retailers Should Know
April 18, 2016 at 10:40 am

The payments industry is evolving rapidly, between the switch to Europay, MasterCard, and Visa (EMV) in the United States this past year along with the successes and failures associated with mobile payments. With new innovations and technologies also comes a shift in consumer behavior and expectations.

Amazon Takes on PayPal, Others With Launch of Payments Partner Program
April 5, 2016 at 9:50 am

Amazon.com announced yesterday a plan to spread adoption of its payments service, Amazon Payments, to more third-party websites. With the launch of its Amazon Payments Global Partner Program, the retailer will help e-commerce platform providers and other developers integrate with Amazon Payments so their own merchants can offer the option to “Pay with Amazon” at…

Chip-Card Payment System Delays Frustrate Retailers
March 23, 2016 at 11:00 am

Avi Kaner, a co-owner of the Morton Williams supermarket chain in New York, has spent about $700,000 to update the payment terminals at his stores. Trouble is, he cannot turn them on. The new terminals can accept credit and debit cards with embedded digital chips, a security feature intended to reduce the number of fraudulent purchases. But before…

Amazon Files Patent for Pay by Selfie
March 16, 2016 at 9:58 am

Amazon.com has filed a patent to allow customers to pay by selfie — but only after they do something that proves they're a real, three-dimensional person and not a photo, such as blinking or smiling. The system described in the patent uses biometric facial recognition software to confirm that the human in the picture is eligible…

3 Easy Ways to Decrease Chargebacks 
February 2, 2016 at 9:28 am

Independent business owners must constantly seek out business expense line items to minimize in order to keep costs low and preserve margin in an era of increasing local and global competition. Despite this constant pressure, however, a business owner can’t simply skimp on the quality or range of services offered to clients and customers without…

Safeway Stores Hit By Card Skimming Attacks
December 16, 2015 at 11:50 am

If you’ve shopped at Safeway in California or Colorado recently, you may want to check your bank accounts. The supermarket chain has admitted that it’s investigating card skimming attacks at several of its stores in those states. Krebs on Security reports that financial institutions are investigating a series of attacks that seem to have taken advantage…