Online Video

Why Video is Critical to E-Commerce Success
August 11, 2015 at 1:56 pm

Online merchants have long known that videos are the best way to engage consumers rather than just text and photos. Relatively fewer, however, have fully embraced video as a core part of their selling strategy online, largely due to a lack of in-house experience with the medium and concerns about return on investment. However, dramatic…

How Video Personalization Can Improve Customer Relationships
August 4, 2015 at 4:00 pm

The relationship between brand and customer has evolved quickly over the last several years as consumers become more empowered. They know marketers have access to a wealth of personal information, making generalized content less appealing and almost unacceptable. As an early proponent of data-driven marketing, I often asked the question, “If we know so much…

Advance Auto Parts Uses Video to Increase Enagagement, Sales
June 5, 2015 at 4:42 pm

Consumers are watching online video in record numbers, and brands have taken notice. Many retailers have made video an integral part of their digital marketing strategies, using it for multiple purposes — customer engagement, product education, customer service, sales driver, among other things. Advance Auto Parts is one such brand that's reaping the benefits of…

Williams-Sonoma Rolls Out Video Checkout
June 5, 2015 at 3:14 pm

Williams-Sonoma is rolling out a fast, easy and secure way to pay online that brings a whole new meaning to instant gratification. The retailer is teaming up with Visa to launch a marketing campaign and four-part video series called “Time to Savor Summer.” The video series, launched in support of the availability of Visa Checkout…