Mobile Payments

Mobile and Digital Wallets: U.S. Landscape and Strategic Considerations for Merchants and Financial Institutions
April 2, 2018 at 5:01 pm

Innovations in mobile and digital wallets over recent years have resulted in a proliferation of wallet models and solutions, all intended to improve consumer convenience, leverage data, lessen friction or lower the cost of payments. Merchants and issuers looking to understand the key factors and considerations for developing a mobile or digital wallet strategy can find guidance in a new U.S. Payments Forum resource, Mobile and Digital Wallets: U.S. Landscape and Strategic Considerations for Merchants and Financial Institutions.

Mobile Apps Help City Furniture Personalize the In-Store Shopping Experience
March 8, 2018 at 4:59 pm

In episode 134 of Total Retail Talks, recorded earlier this year at the National Retail Federation's Big Show in New York City, Steve Wilder, CFO and CIO of City Furniture, a South Florida-based furniture, mattress and home accessories retailer, discusses how the launch of three mobile apps has helped the company's store associates personalize and…

Global Payment Trends Show What’s Possible to Drive Sales in 2018
January 26, 2018 at 10:10 am

If there’s any reliable barometer for the picture of retail throughout the year, it’s Black Friday — the day retailers plan to bring in their biggest sales figures and customers in droves. At close of Black Friday last year, in-store sales were down less than 1 percent year-over-year, according to ShopperTrak, considerably better than the…

Post-Holiday Consumer Spending and Trends
January 22, 2018 at 11:01 am

Since founding my payment technology company, I’ve been living and breathing payments trends in retail. Over the last five years or so, projections have been all over the place: Is Black Friday dead? Is anyone still going to malls? Do consumers feels safe using their credit cards? As of early December, the stock market was…

Mobile-Empowered Sales Associates Key to Competing With E-Commerce Titans
December 22, 2017 at 1:27 pm

Increasing innovation in technology means more disruption, and the retail industry isn't immune. With the online pure-plays continually cutting into the market once dominated by brick-and-mortar, retailers need to come up with new strategies and tactics to compete. One not-so-obvious answer may be to leverage one of the their most unique assets — store associates.…

Kroger Adds Mobile Payments Option
December 14, 2017 at 1:21 pm

Kroger announced this week it will begin offering mobile payments next year through a partnership with JPMorgan Chase & Co. The Cincinnati Business Courier reports the retail chain will offer a service known as Chase Pay at select stores and e-commerce programs next year. “Technology is transforming our customers’ experiences and greatly influencing how we're re-imagining…

Why Mobile Self-Checkout Makes Sense for Retailers
November 27, 2017 at 11:19 am

Paper or plastic? Not too long ago, that was the only checkout question that consumers had to deal with. My, how times have changed. These days, whenever customers head to a checkout counter, they’re likely to deal with a barrage of questions, such as: Did you find everything? Do you have a loyalty card? What’s…

Target Launches In-Store Checkout App
November 1, 2017 at 11:54 am

Target is making moves to become more omnichannel before the 2017 holiday season. Yesterday, the big-box retailer announced a new app called "myCheckout" for its in-store staff that will allow them to process online transactions on the customer's behalf, including taking payments from the store floor when merchandise is unavailable. TechCrunch reports the myCheckout app…

Newest iPhone Offers Glimpse Into the Future of Retailing
October 23, 2017 at 4:19 pm

It’s been 10 years since a man in a black turtle neck, jeans and sneakers showcased what was then an odd-looking, white, mobile device — the first iPhone. Since then, the mobile landscape has changed more than consumers and retailers could have ever imagined. The question today is whether the most advanced iPhones to date,…

PayPal Rolls Out Venmo Payments to its US Retailers
October 19, 2017 at 10:34 am

Venmo, a PayPal owned money transfer service, announced this week that the service can now be used to make payments on more than 2 million U.S. retailers’ mobile websites. Some of the retailers that will begin to accept Venmo payments include Wal-Mart, Target, lululemon athletica, and Forever 21. The new feature isn't available for desktop…