Mobile Payments

3 Ways to Maximize Mobile In-Store This Holiday Season
December 11, 2018 at 10:32 am

According to Gartner, nearly 85 percent of holiday shopping last year took place in brick-and-mortar stores. One key advantage of a brick-and-mortar store is the ability for shoppers to physically interact with and test products prior to purchase, while also being able to leave the store immediately with merchandise. However, during the holidays, increased foot…

The Lifestyles of Mobile Consumers: How Americans Shop in the Mobile Age
November 30, 2018 at 3:09 pm

Mobile connectivity has come a long way since the flip phone era. The majority of consumers are now connected through a smartphone, tablet or even IoT device, creating new opportunities for retailers to engage shoppers and drive sales. RootMetrics’ new Lifestyles of Mobile Consumers survey sought to understand the different ways Americans use mobile technology, including how smartphones are shifting shopping habits. The biggest takeaways for retailers: mobile commerce continues to rise, while payments apps still have a long way to go before reaching a tipping point with shoppers.

Expert Insights on the Amazon Go Retail Format for Your Business
November 21, 2018 at 11:47 am

The typical convenience store experience is the opposite of the convenience that most consumers are looking for. You wind up in the checkout line behind the guy who is indecisive on his cigarette selection, can’t remember his wife’s lottery numbers, and finally wants to pay for everything in pennies. Amazon’s Solution appears to have…

Target Introduces Mobile Checkout for Holiday Shoppers
November 2, 2018 at 3:28 pm

Target shoppers will be able to avoid long checkout lines this holiday season thanks to a new mobile checkout service. The retailer's store associates will be equipped with mobile devices that can complete shoppers’ checkout processes from anywhere in its stores. The new service, which Target is calling "Skip-the-Line," was launched this week at all company…

Sam's Club to Open Innovation Store in Dallas
October 29, 2018 at 2:10 pm

Sam's Club, the Walmart-owned retailer, is opening a new store in Dallas next week that will act as a testbed for cutting-edge technology. Jamie Iannone, CEO and executive vice president of membership and technology, said in a blog post that the new club store will be a mobile-first shopping experience powered by the new Sam’s Club Now…

3 Ways Your Business is Underestimating the Second Mobile Revolution
October 3, 2018 at 10:05 am

Retailers have come to realize the absolute necessity for mobile. They have recognized mobile apps as a powerful tool for connecting with their customers, offering deals, sharing new products, and making payments easy. From this perspective, it’s a game-changing technology for customer engagement. Yet, this viewpoint only represents a fraction of what’s possible with mobile apps .…

Walmart Abandons Scan & Go Checkout
May 17, 2018 at 12:10 pm

Walmart has decided to cancel an app that let shoppers scan and pay for items with their smartphones so they could skip waiting in line at checkout registers, the company confirmed to Business Insider on Tuesday. The decision to kill the app, called Scan & Go, comes just four months after Walmart announced it would expand…

The Why, How, What of Mobile Market Research
April 20, 2018 at 12:02 pm

Today, we live in a mobile-first world. According to a report from BI Intelligence, in-store mobile payments are set to grow at a 40 percent five-year CAGR (compounded annual growth rate) to reach $150 million by the end of 2020, a number that represents 56 percent of the consumer population. And it’s estimated that by 2019, almost 200 billion transactions a year will be made via mobile phones and tablets. So what does all of this mean for brands? Those that can capitalize on this mobile-first world will win. This report from Fuel Cycle, a platform revolutionizing market research by helping businesses engage with customers through rewards, surveys and group discussions, dives into the best practices for brands to implement when it comes to going mobile, including in-store payments, media consumption, interface design and geolocation technology.

Key Retailer Considerations for Mobile and Digital Wallet Implementation, Strategy
April 9, 2018 at 10:51 am

Innovations in mobile and digital wallets over recent years have resulted in a proliferation of wallet models and solutions, all intended to improve customer convenience, leverage data, lessen friction or lower the cost of payments. The potential for increased growth of digital commerce is evidenced by the number of brick-and-mortar retailers that have introduced mobile…