Mobile Payments

7-Eleven Japan Shut Down its Mobile Payment App After Hackers Stole $500K From Users
July 10, 2019 at 10:16 am

Last week, 7-Eleven Japan suspended a recently launched mobile payments feature on its app after a flaw allowed a third party to make bogus charges on hundreds of customer accounts. The company released the feature on July 1. It allowed customers to scan a barcode with the app and charge a linked credit or debit card.…

How Retailers Benefit From Controlling Their Payment Ecosystems
June 26, 2019 at 11:42 am

The retail payment ecosystem has evolved over the years to include a vast array of payment options for consumers. Mobile payments are on the rise, as an estimated 20.2 percent of U.S. consumers made use of them in 2018. As this trend grows into the new way of doing business, Mobile Merchant even predicts that…

J.C. Penney Stops Accepting Apple Pay
April 23, 2019 at 10:13 am

J.C. Penney confirmed that it stopped accepting Apple Pay in connection with an April 13 deadline that required merchants to retire old magnetic stripe functionality. The retailer decided to stop accepting the mobile wallet after a deadline from a third-party credit card brand, which the retailer declined to name, requiring merchants to accept EMV contactless…

Myths vs. Facts: Exposing Myths in Retail Payments
April 15, 2019 at 11:27 am

In our bustling retail landscape — today’s most competitive market — it’s hard to believe that many online merchants, particularly those based in the U.S., avoid access to global transactions. When considering U.S. cross-border e-commerce is expected to generate sales of $203 billion by 2021, it should be a no-brainer for online retailers to consider capitalizing…

What Retailers Need to Know About How Consumers Shop in the Mobile Age
March 3, 2019 at 11:41 am

Smartphones are the center of our lives from the moment we open our eyes. In fact, a new report from RootMetrics by IHS Markit shows that nearly one in four (23 percent) Americans check their mobile phones within a minute of waking up, and over half (58 percent) check their smartphone within 10 minutes. The…

Target to Offer Shoppers More Mobile Payment Options
January 23, 2019 at 1:01 pm

Target will soon accept Apple Pay, Google Pay, Samsung Pay, and other mobile payment options in its stores, the company announced in a blog post Tuesday. The retailer is striving to offer more convenience and faster checkout experiences to customers. Target has offered mobile payment via its Target App since 2017, and the addition of…

3 Ways to Maximize Mobile In-Store This Holiday Season
December 11, 2018 at 10:32 am

According to Gartner, nearly 85 percent of holiday shopping last year took place in brick-and-mortar stores. One key advantage of a brick-and-mortar store is the ability for shoppers to physically interact with and test products prior to purchase, while also being able to leave the store immediately with merchandise. However, during the holidays, increased foot…

The Lifestyles of Mobile Consumers: How Americans Shop in the Mobile Age
November 30, 2018 at 3:09 pm

Mobile connectivity has come a long way since the flip phone era. The majority of consumers are now connected through a smartphone, tablet or even IoT device, creating new opportunities for retailers to engage shoppers and drive sales. RootMetrics’ new Lifestyles of Mobile Consumers survey sought to understand the different ways Americans use mobile technology, including how smartphones are shifting shopping habits. The biggest takeaways for retailers: mobile commerce continues to rise, while payments apps still have a long way to go before reaching a tipping point with shoppers.