Mobile Payments

How to Solve Mobile Payment Security Concerns
June 26, 2017 at 8:12 am

Mobile payments are on the rise. A recent report from market research firm TrendForce projects that global mobile payments will reach $780 billion by the end of 2017, up 25.8 percent from 2016. Businesses stand to gain substantially by adopting mobile payments, however, many are hesitant to do so due to security issues. While concerns…

How Retailers Can Minimize Mobile Commerce Fraud
June 22, 2017 at 11:59 am

We can’t know for sure, but it seems safe to guess that not long after the first human traded — thus beginning commerce — a fraudster came along and tried to take advantage. Where commerce leads, fraud follows. Today, that means that m-commerce is the new frontier, and fraudsters have begun exploring. While there's no…

Target to Merge Cartwheel Into its Main App
June 13, 2017 at 8:30 am

Target’s mobile app strategy will undergo a significant change, starting this summer. The retailer announced it will soon combine the functionality of its Cartwheel savings app with its main shopping app. The Cartwheel app will be shut down. The Target app will also receive a notable upgrade this year, adding support for an indoor map…

Are Retailers Improving on Delivering Mobile-Based Loyalty Programs?
June 12, 2017 at 4:36 pm

Most retailers today are now utilizing mobile in some shape or form to enhance the shopping experience for consumers — both online and in-store. A select few have completely embraced the channel and are truly mobile-first, reaping the benefits — think Starbucks. Mobile technologies, including mobile point of sale and mobile scan and payment technologies,…

Mobility in Retail: The Next Challenge
April 26, 2017 at 10:00 am

The ubiquitous smartphone in the hand of the consumer changes everything for retailers. Five years ago, the response by most companies to the savvy consumer with a smartphone was the introduction of store apps and mobile payment options. This initiative continues to play out as store apps and automated payment options become more advanced. Two…

3 Payments Trends to Watch in 2017
April 21, 2017 at 9:54 am

Recently, Worldpay released its 2016 Global Payments Report, an annual compilation of data on payment preferences and trends in 30 countries. The following are several key trends that emerged from the report, poised to potentially pick up steam in 2017 and beyond. Shift to Mobile Mobile wallet adoption is picking up speed. In fact, mobile…

How to Prepare for the Future of Mobile Commerce
April 19, 2017 at 10:00 am

With Cyber Monday sales hitting a record $3.39 billion during the 2016 holiday season, it’s clear online shopping is now the norm for today’s consumers. But how much of today’s online sales are due to mobile habits? A lot. Episerver’s latest report, State of Digital Commerce, revealed that 35 percent of consumers use their smartphones…

Friction-Free Fiascos: Breaking Barriers or Opening the Floodgates?
April 4, 2017 at 11:41 am

Friction-free shopping experiences. Sounds sexy, right? The idea of reducing the friction between you and the shopper’s wallet has become a high priority for most retailers. However, I don’t think that marketers are the ones controlling the barrier bashing. The consumer is following that darn path of least resistance and dodging those friction-filled barriers at…

Starbucks to Test Mobile-Only Store at its Headquarters
March 31, 2017 at 10:54 am

Starbucks will open a dedicated mobile order and pay store next week in its Seattle headquarters as it tests how to best serve convenience-oriented customers, the company said in a letter to employees on Thursday. The coffee chain has been looking for ways to ease bottlenecks at cafe drink delivery stations, which suffered peak-hour backups due…

The Mobile Takeover of Online Shopping is Here
February 20, 2017 at 9:12 am

Enhanced technology and greater personalization services are encouraging more people than ever to choose mobile devices over desktops when making online purchases. In fact, mobile commerce will begin to eclipse traditional desktop e-commerce. Retailers are certainly aware of this phenomenon, but many are stumped at how to best capitalize on the m-commerce wave. It’s clear…