Leadership
June 24, 2021 at 2:38 pm
June 23, 2021 at 11:02 am
Senior-level women in retail discuss the leadership strategies and hiring best practices they’re using to lead their team to success.
June 21, 2021 at 8:38 pm
In a session on Monday during the National Retail Federation's (NRF) inaugural Retail Converge digital event, John Furner, president and CEO, Walmart U.S., discussed how investments in digital, store safety, staff, and the supply chain have helped the essential retailer thrive during an otherwise challenging period for so many retailers, as well as it position…
June 17, 2021 at 4:59 pm
Staples CEO Alexander Douglas is stepping down by mutual agreement with the company, reports Yahoo. Executive Chairman of the Board John A. Lederer will be appointed interim CEO of the company, effective Friday, June 18. Lederer has served as executive chairman of the board of Staples, Inc. since 2017, and as a senior advisor at Staples parent…
May 25, 2021 at 10:24 am
Retail employee turnover rates are among the highest across all industries at nearly 67 percent for part-time retail employees, and it’s grown amid the pandemic. On average, these turnovers cost businesses $3,328 to find, hire and train a replacement. Not only that, disruption in frontline employees can negatively impact customer service and thus retention. This…
May 18, 2021 at 1:03 pm
Retail employee turnover rates are among the highest across all industries at nearly 67 percent for part-time retail employees, and it’s grown amid the pandemic. On average, these turnovers cost businesses $3,328 to find, hire and train a replacement. Not only that, disruption in frontline employees can negatively impact customer service and thus retention. This […]
May 17, 2021 at 5:22 pm
In episode 298 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Dick Sullivan, CEO of PGA TOUR Superstore, a leading national golf equipment, apparel and technology retailer. Listen in as Sullivan discusses PGA TOUR Superstore's business, his career experience in retail and professional sports, and to what he attributes the rapid growth of the golf…
May 12, 2021 at 7:31 pm
Since joining Purple, the world’s first comfort technology company backed by science, selling mattresses and pillows, among other items, in 2018 as its CEO, Joe Megibow has been on a mission to create the right organizational culture — one that values it employees and customers, fosters a diverse and inclusive environment, while still maintaining the fun nature…
May 12, 2021 at 2:18 pm
Businesses across industries, including retail, have begun or soon will be beginning the process of determining “what’s next” for their organizations as vaccination rates rise and government-mandated restrictions are lifted, specifically as it relates to bringing employees back to corporate offices. Most business leaders have acknowledged the 9 a.m-5 p.m., commuting five-days-a-week work schedule will…
May 5, 2021 at 1:37 pm
This isn't another article about the “new normal.” Having been a retail executive during the pandemic myself, here's the truth: Normal no longer exists. What exists (and is emerging) is a range of new business models and revenue streams, vastly different marketing mixes, customer expectations evolving faster than businesses can pivot, and organizational change that…
