Leadership

Beyond Inc. Names New CEOs for Bed Bath & Beyond, Overstock
February 21, 2024 at 4:38 pm

Beyond Inc., parent company to Overstock.com, Bed Bath & Beyond, and other online brands, announced Tuesday three leadership changes, including two new CEOs. Chandra Holt, formerly the CEO and president of Conn's Home Plus, will become the new CEO of Bed Bath & Beyond effective Wednesday. Dave Nielsen, who until now was serving as president…

H&M CEO Helena Helmersson Abruptly Quits
January 31, 2024 at 12:50 pm

Helena Helmersson, who served as H&M's CEO for four years, gave her resignation in a surprise announcement Wednesday. The Associated Press reported that Helmersson said the past few years have been "very demanding at times for me personally. I am very proud of what we together have achieved during the last [few] years when we…

Women in Retail and Total Retail Virtual Exchange, February 2024
January 29, 2024 at 10:15 am

The on demand February 2024 Women in Retail and Total Retail Virtual Exchange will offer attendees the opportunity to hear from leading retail executives on a variety of mission-critical industry topics that are particularly valuable during the current retail climate. Speakers include leaders from Patagonia, Saks, Ralph Lauren, Curacao, Adore Me, London Times, Columbus Consulting and more.

Chewy Invests in Pet Health Through Vet Clinics, Insurance Offering
January 25, 2024 at 1:14 pm

In a keynote session during the final day of the NRF Big Show in New York City last week, Sumit Singh, CEO of pet brand Chewy, outlined the company's vision for the future, including the growing importance of pet healthcare to the business. Singh was interviewed by Phil Wahba, senior writer at Fortune. Here are…

4 Growth Tactics Boot Barn Will Employ in 2024
January 16, 2024 at 4:03 pm

In a keynote presentation at the ICR Conference in Orlando, FL earlier this month, Jim Conroy, chief executive officer of Boot Barn, detailed four growth strategies the retailer is focused on in 2024. Boot Barn, the nation's leading lifestyle retailer of western and work-related footwear, apparel and accessories, is one of the fastest-growing companies in the…

Chico's FAS Sold to Private Equity Firm, CEO Molly Langenstein to Depart
January 9, 2024 at 6:21 pm

Chico's FAS Inc. shareholders approved the sale of the fashion company for $1 billion cash to New York-based private equity firm Sycamore Partners, reports News-Press. New owner Sycamore Partners has moved Chico’s brands — Chico's, White House Black Market, and Soma — into KnitWell, a holding company formed last year. KnitWell also includes Ann Taylor,…

Half Price Books Leans Into Resale and Evolves With its Customers
January 8, 2024 at 2:12 pm

In episode 434 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kathy Doyle Thomas, president of Half Price Books (HPB), a chain of new and used bookstores. Listen in as Doyle Thomas provides an overview of the HPB's business (0:50), discusses her career with the company (2:25), offers insight into how the resale book industry…

Why Dara Meath Brought Her T-90 Leadership Strategy to Build-A-Bear Workshop
January 4, 2024 at 12:13 pm

Dara Meath is chief technology officer of Build-A-Bear Workshop, a global brand focused on its mission to "add a little more heart to life" by appealing to a wide array of consumer groups who enjoy the personal expression in making their own "furry friends" to celebrate and commemorate life moments. Meath spoke at Total Retail…

Sparking a Change: Strategies to Improve Retail Employee Well-Being
December 6, 2023 at 12:17 pm

Few industries have experienced the turbulence that retail has in the last few years, but fortunately the latest forecasts show signs of a rebound. This may be good news for retail leaders, but that positivity isn’t necessarily trickling down to frontline employees. In fact, a concerning trend has emerged — 40 percent of full-time retail…

Sweetwater's New CEO on Company Culture, Holiday Outlook
November 20, 2023 at 3:46 pm

In episode 428 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Clem, CEO of Sweetwater, the world's leading music technology and instrument retailer. Listen in as Clem discusses his 20-year career at Sweetwater (1:00), why the company has a strong track record of long-time employee retention (1:45), and how he is working to maintain…