Fraud
June 22, 2017 at 11:59 am
We can’t know for sure, but it seems safe to guess that not long after the first human traded — thus beginning commerce — a fraudster came along and tried to take advantage. Where commerce leads, fraud follows. Today, that means that m-commerce is the new frontier, and fraudsters have begun exploring. While there's no…
April 19, 2017 at 11:54 am
Wal-Mart recently announced that it has appointed Rahul Joshi as its U.S. e-commerce senior vice president, customer care. In this role, Joshi will lead the customer care teams for both Walmart.com and Jet.com, and also oversee the returns experience and fraud teams. Prior to this role, Joshi was at Citibank for 25 years, most recently as…
April 12, 2017 at 9:32 am
As the Easter sales season wraps up, online merchants are forming strategies to draw consumers to their sites. For e-commerce merchants striving to maintain a competitive edge this spring, intelligence will be a key contributor to their success. "Big data" is a buzzword that's oft mentioned, but merchants which effectively leverage the data generated by…
April 11, 2017 at 11:59 am
Hackers are targeting the growing population of third-party sellers on Amazon.com, using stolen credentials to post fake deals and steal cash. In recent weeks, attackers have changed the bank-deposit information on Amazon accounts of active sellers to steal tens of thousands of dollars from each, according to several sellers and advisers. Attackers also have hacked into the…
March 15, 2017 at 11:01 am
A recent assessment report found that the risk of fraud is still a very real concern for online retailers today. In 2016, online attacks in the U.S. increased 8.9 percent due to fraudsters shifting over to the internet as a result of the rollout of microchip-embedded credit cards (EMV). For retailers, in particular, perhaps the…
March 8, 2017 at 10:10 am
Columbia Sportswear has sued a former IT employee whom it accuses of hacking into its email system for more than two years in an attempt to land more work for his new boss. Michael Leeper accessed the emails of Columbia's senior executives and IT department in hopes of gleaning information that would help him win technology…
February 23, 2017 at 9:43 am
Lucky Shoes is a retailer with a long history. The company has been in business for almost 100 years, and started with one store. Lucky Shoes now operates four stores in its native Ohio, as well as selling its products at eight New Balance stores and two Stride Rite stores. As Lucky Shoes grew, so…
February 20, 2017 at 10:49 am
In episode 78 of Total Retail Talks, Kiran Smith, vice president, chief marketing officer at Brookstone, a retailer of unique gift ideas and cool gadgets, discusses how chip card technology is helping the company cut down on fraudulent purchases. In addition, Smith offers her advice for other retailers that are integrating chip card technology into…
January 10, 2017 at 11:31 am
The need to provide a seamless and secure online checkout experience is increasingly important as consumers shift more of their daily activities to digital channels. The 2016 American Express Digital Payments Security Survey found that nearly half of consumers who shopped online in the past year have experienced payment fraud, representing nearly 80 million online…
November 8, 2016 at 10:57 am
Hundreds of fake retail and product apps have appeared in Apple’s App Store in recent weeks — just in time to deceive holiday shoppers. The counterfeiters have masqueraded as retail chains like Dollar Tree and Foot Locker, big department stores like Dillard’s and Nordstrom, online product bazaars like Zappos.com and Polyvore, and luxury-goods makers like Jimmy…
