Fraud

As we begin a new year, it’s time to reflect on what changed in the last 12 months. What worked and what didn’t? Is your retail business keeping up with shifting consumer behaviors? My main observation is that social mobile shopping by millennials is by far the most important trend, presenting a fantastic opportunity that we…

Alibaba's Taobao marketplace is one of the 25 popular e-commerce sites listed by the USTR (United States Trade Representative) for counterfeiting and global piracy. It's the second year in a row Taobao has been included. TechCrunch reports the key concern of the report on Taobao is how Alibaba works with IP holders to remove counterfeit…

What percentage of online orders are at risk of fraud? 2.32 percent of U.S. transactions in 2017, and 5.07 percent of international orders. That’s the data from the latest Fraud Attack Index from end-to-end fraud protection company Forter, in collaboration with the Merchant Risk Council. In some ways, that’s good news: it’s less than last…

News about identity fraud is nothing new; we’ve heard about it for years. Despite that, the problem is only getting worse. Identity fraud is affecting more and more consumers, but it’s the merchants that ultimately pay the price. Identity fraud attacks increased sharply in 2016, stealing upwards of $16 billion from 15.4 million Americans. Of…

The holiday shopping season is always a big gift to fraudsters, meanwhile retailers rarely get what's on their list — i.e. more revenue, fewer chargebacks and stronger customer relationships. Unfortunately, the holiday season fraud problem is growing year-over-year. There was a huge spike in e-commerce fraud between 2015 and last year — 33 percent, according…

Just as our devices are getting smarter, so are the hackers trying to break into them. Cybercrime will cost the world in excess of $6 trillion annually by 2021, according to a report by Cybersecurity Ventures. While this costly crime affects a multitude of players in retail — including consumers, credit card processors and merchants…

Is payment fraud getting you down? If so, it's easy to see why: 73 percent of companies were targets of payment fraud in 2015. Simply put, it's no longer a question of “if” your business will get targeted, but when and how hard. You can protect your business, prevent chargebacks and avoid the loss of…

Just as with great power comes great responsibility, with major advances in technology come ever-changing, ever more inventive ways of upending it. Hacking and other cyberattacks are at least as much of a cybersecurity threat to retail as to other industries, in that they touch millions of consumers and the well-being of their identities and…

There are few business problems as difficult to address as fraud. Emotions can run high as any consideration of the matter immediately casts doubt on the trustworthiness of team members and can create an environment of secrecy and suspicion. The first thing to understand is that everyone, including any individual who may be skimming company…

We can’t know for sure, but it seems safe to guess that not long after the first human traded — thus beginning commerce — a fraudster came along and tried to take advantage. Where commerce leads, fraud follows. Today, that means that m-commerce is the new frontier, and fraudsters have begun exploring. While there's no…