Fraud

Zara Accused of Copying Indie Artist's Designs
July 22, 2016 at 11:10 am

Zara is in the spotlight for allegedly copying the designs of independent artist Tuesday Bassen. The Los Angeles-based illustrator and designer posted the below picture to her over 100,000 Instagram followers earlier this week showing the side-by-side comparisons of her work next to Zaraโ€™s designs. Total Retailโ€™s Take: I get that mistakes happen, but whenโ€ฆ

Birkenstock to Walk Away From Amazon
July 21, 2016 at 12:07 pm

Birkenstock will stop supplying products to Amazon in the U.S. and will no longer authorize third-party merchants to sell on the site.

Luxury Jeweler James Allen Fights Fraud While Keeping Customers Happy
May 23, 2016 at 2:41 pm

James Allen provides luxury jewelry shopping for online consumers. That includes ensuring a seamless customer experience โ€” which means frictionless fraud prevention. The Problem Diamonds are a fraudsterโ€™s best friend: these valuable, easily resold items have evergreen appeal, never going out of fashion. Theyโ€™re perfect for an online criminal with an eye on their personalโ€ฆ

Growing Challenges in the E-Commerce Marketplace
March 31, 2016 at 2:37 pm

Shopping online is becoming the new norm for consumers. Consider that U.S. e-commerce sales grew 14.6 percent in 2015 year-over-year, according to data from the U.S. Commerce Department. The fast-growing popularity of e-commerce brings new challenges to retailers, however. In a Market Track 360 Strategy whitepaper, four of these top challenges were identified and analyzed.โ€ฆ

Sprouts Farmers Market's Employee Information Compromised in Phishing Scam
March 24, 2016 at 10:32 am

Personal information included on tax forms of Sproutsโ€™ employees was compromised in a phishing scam. Last week, a payroll department employee at the company's headquarters in Arizona responded to an email thought to be from a company senior executive. In the email, the person asked for the 2015 W-2 statements of all Sprouts workers. The employee compliedโ€ฆ

Chip-Card Payment System Delays Frustrate Retailers
March 23, 2016 at 11:00 am

Avi Kaner, a co-owner of the Morton Williams supermarket chain in New York, has spent about $700,000 to update the payment terminals at his stores. Trouble is, he cannot turn them on. The new terminals can accept credit and debit cards with embedded digital chips, a security feature intended to reduce the number of fraudulent purchases. But beforeโ€ฆ

3 Easy Ways to Decrease Chargebacksย 
February 2, 2016 at 9:28 am

Independent business owners must constantly seek out business expense line items to minimize in order to keep costs low and preserve margin in an era of increasing local and global competition. Despite this constant pressure, however, a business owner canโ€™t simply skimp on the quality or range of services offered to clients and customers withoutโ€ฆ

7 Ways to Combat Gift Card Fraud
December 22, 2015 at 10:50 am

As we come to the close of the holiday season, retailers will be experiencing an uptick in gift card sales, whether for their own store brand or for others. Almost half of all consumers received a gift card last Christmas, and 62 percent of consumers said they would like to receive a gift card. Alongโ€ฆ

Costco Sold Counterfeit Tiffany Engagement Rings
September 9, 2015 at 11:18 am

Costco willfully infringed Tiffany & Co's trademarks by selling counterfeit diamond engagement rings bearing the luxury retailer's name, and now must face a jury trial to assess damages, a U.S. judge ruled on Tuesday. U.S. District Judge Laura Taylor Swain in Manhattan rejected claims by Costco that Tiffany's trademarks were invalid because they sought to preventโ€ฆ

5 Ways Retailers Can Prepare for Online Fraud Before the Holiday Rush
August 27, 2015 at 12:02 pm

There are still several weeks of summer fun, but consumers are already fast-forwarding to the winter months and starting their holiday shopping. In fact, several retailers have already started offering holiday deals to beat the November and December rush. For example, Amazon.com launched Prime Day in July, and consumers ordered more than 34.4 million items,โ€ฆ