E-Commerce
July 12, 2024 at 12:48 pm
NAPCO Research recently produced a pair of comprehensive reports on the state of the digital gift card industries in the U.S. and Australian markets. These studies, produced in conjunction with Blackhawk Network, evaluate the purchaser and recipient experience for both digital and physical cards of a brand's own gift card, based upon 100-plus unique criteria.…
July 2, 2024 at 5:32 pm
Beauty brand e.l.f. has expanded its partnership with virtual world and gaming platform Roblox to include real-world commerce, reports PYMNTS. In the new virtual kiosk within the e.l.f. Up! experience on Roblox, which is powered by Walmart, U.S. visitors can buy a Roblox-exclusive limited-edition physical product — a hoodie — as well as a selection…
June 19, 2024 at 4:21 pm
Today’s consumers crave personalized shopping experiences, as retailers are well aware. After all, these heightened demands are what have led most brands to invest significant time and resources to customize how consumers shop, ranging from suggesting relevant products and reminding shoppers when to replenish products, to creating interactive experiences to help shoppers identify and discover…
June 10, 2024 at 4:13 pm
The direct-to-consumer (DTC) landscape has faced its share of challenges and misconceptions in recent years. While some high-profile brands have struggled, leading to a perception of decline in the DTC space, the reality is far more nuanced. The key takeaway is clear: DTC brands are not dead. In fact, the smart ones are thriving by…
June 10, 2024 at 12:35 pm
Retail sales jumped significantly in May, showing strong increases both month-over-month and year-over-year, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions, released today by the National Retail Federation (NRF). Total retail sales, excluding automobiles and gasoline, were up 1.35 percent seasonally adjusted month-over-month and up 3.03 percent unadjusted YoY in May, according to…
June 7, 2024 at 4:53 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss a recently released report from NAPCO Research and Blackhawk Network, 2024 Merchant Gift Card Evaluation, Australia Edition. This third annual report is the market-leading report on the Australian gift card industry. This comprehensive benchmark study offers readers a thorough assessment…
June 5, 2024 at 11:37 am
Although it’s only June, now is the time for retailers to plan ahead for a successful holiday shopping season. Projections indicate that retail sales will exceed $5.23 trillion in 2024, but consumer demand is already outpacing retailer readiness. Proactive retailers must take action now to close the gap or risk leaving profits on the table…
June 4, 2024
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June 3, 2024 at 3:37 pm
Father’s Day spending is expected to reach $22.4 billion this year, according to an annual survey released today by the National Retail Federation (NRF) and Prosper Insights & Analytics. This is the second highest figure in the survey’s history and on par with last year’s record of $22.9 billion. Half of consumers plan to purchase…
May 31, 2024 at 9:54 am
As part of the 2024 Merchant Gift Card Evaluation, Australia Edition, a comprehensive report produced by NAPCO Research in conjunction with Blackhawk Network, 50 Australian merchants’ e-commerce gift card programs were evaluated, including the purchaser and recipient experience for both digital and physical cards of the brands’ own gift card, based upon 122 unique criteria. In…
