E-Commerce
June 7, 2024 at 4:53 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss a recently released report from NAPCO Research and Blackhawk Network, 2024 Merchant Gift Card Evaluation, Australia Edition. This third annual report is the market-leading report on the Australian gift card industry. This comprehensive benchmark study offers readers a thorough assessment…
June 5, 2024 at 11:37 am
Although it’s only June, now is the time for retailers to plan ahead for a successful holiday shopping season. Projections indicate that retail sales will exceed $5.23 trillion in 2024, but consumer demand is already outpacing retailer readiness. Proactive retailers must take action now to close the gap or risk leaving profits on the table…
June 4, 2024
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June 3, 2024 at 3:37 pm
Father’s Day spending is expected to reach $22.4 billion this year, according to an annual survey released today by the National Retail Federation (NRF) and Prosper Insights & Analytics. This is the second highest figure in the survey’s history and on par with last year’s record of $22.9 billion. Half of consumers plan to purchase…
May 31, 2024 at 9:54 am
As part of the 2024 Merchant Gift Card Evaluation, Australia Edition, a comprehensive report produced by NAPCO Research in conjunction with Blackhawk Network, 50 Australian merchants’ e-commerce gift card programs were evaluated, including the purchaser and recipient experience for both digital and physical cards of the brands’ own gift card, based upon 122 unique criteria. In…
May 28, 2024 at 12:31 pm
Prime Day is more than your average sales event — it's one of the largest profit opportunities for e-commerce sellers, with over 200 million Prime shoppers ready to make purchases. With careful planning and the right tools, you can capitalize on the increased traffic during Prime Day 2024. To give online sellers plenty of time…
May 27, 2024 at 4:35 pm
Despite pandemic savings shrinking, student loan payments kicking back in, inflation remaining a pesky nuisance, and the labor market losing steam, these obstacles haven't deterred consumer spending. In 2023, The Wall Street Journal reported that consumer spending increased 5.8 percent year-over-year, outpacing inflation by 1.8 percent. However, consumers aren’t easily opening their wallets for everyday…
May 22, 2024 at 8:18 pm
The retail landscape has undergone a seismic shift in recent years, propelled by the rocket fuel of ever-evolving buying habits, inflation-driven price sensitivity, and the aftershocks of global conflicts. This article explores the trends that show the evolution of shopper expectations, the challenges faced by marketers, the methods employed for segmentation, and the current and…
May 15, 2024 at 3:21 pm
For the third consecutive year, NAPCO Research and Blackhawk Network have partnered to produce an industry-leading report on Australia-based merchants’ gift card programs. The 2024 assessment included a review of the merchants' e-commerce gift card offerings (desktop, mobile web, mobile app, device agnostic), including the purchaser and recipient experience for both digital and physical cards of the…
May 9, 2024 at 5:03 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss a recently released report from NAPCO Research and Blackhawk Network, 2024 Digital Gift Card Leaders, U.S. Edition. This seventh annual report is the market-leading resource on the gift card industry. The comprehensive benchmark study offers readers a thorough assessment of…
