Direct Mail

The Total Retail Edge: Ultra-Precise, Fast, Hyperpersonalized Direct Mail
April 18, 2024 at 5:59 pm

For retail marketing executives, one area that must not be overlooked is the value of utilizing extremely precise, high-speed, hyperpersonalized direct mail. Despite the rise of digital marketing, direct mail is still broadly utilized by retailers (and other industries) to get marketing messages out to target audiences. This article examines the benefits for retailers inโ€ฆ

How to Design a Retail Direct Mail Piece Your Audience Will Love
September 27, 2023 at 9:51 am

As we move towards Q4, retailers are gearing up for the most exciting shopping season, including Black Friday deals and holiday shopping campaigns. With such high traffic, the fourth quarter is crucial for marketers looking to maximize brand awareness and drive purchases. In todayโ€™s digital age, the mailbox may not be the first place youโ€ฆ

Direct Mail Strategies for Increasing Retail Sales and Customer Loyalty
July 11, 2023 at 10:56 am

Since 1872, the retail industry has witnessed the power of direct mail firsthand. Aaron Montgomery Ward's revolutionary mail-order business, Montgomery Ward and Company, kickstarted a retail revolution. A modest one-page "catalog" marked the beginning of a transformative era for retail direct mail, igniting the immense potential of reaching customers through their mailboxes. In today's highlyโ€ฆ

What Retailers Must Keep in Mind This Holiday Season
December 5, 2022 at 12:40 pm

Itโ€™s no surprise this yearโ€™s holiday season might look different, arriving during a time of historically high inflation mixed with ongoing recession fears. But despite pandemic-related challenges and supply chain disruptions creating concerns during last yearโ€™s holiday spending, it was a record-breaking season for consumers. Still, due to so much economic uncertainty, 63 percent ofโ€ฆ

Where Some Marketers See the Demise of Print, Others See an Opportunity
July 26, 2022 at 6:46 pm

For the past several years, the phrase, โ€œprint is dead!โ€ has been ringing in every marketerโ€™s ear and often echoes in the background of post-pandemic marketing articles. The apocalyptic, knee-jerk reaction to the explosive growth of digital channels is understandable, with staggering statistics such as continued projected double-digit growth through 2023 for the e-commerce retailโ€ฆ

Sleep Number CRM and Loyalty Leader: 'Direct Mail is a Huge Differentiator'
July 26, 2022 at 6:31 pm

In episode 359 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lisa Erickson, senior director of customer relationship management and loyalty at Sleep Number, the leader in sleep health, science, and smart bed innovation. Erickson discusses her professional background and current role, how Sleep Number is differentiating itself by transitioning to a well-being brand that sells sleep, and how its loyalty program drives long-term customer engagement and education.

How Do Postcards to 'Website Abandons' Fit Into a Catalogerโ€™s Marketing Mix?
July 19, 2022 at 4:43 pm

My experience with postcard programs is that they're profitable. Their potential scale is set by the size of the profitable universe of website abandons that a companyโ€™s website traffic generates each month. Therefore, the good news is that sending a postcard to a website abandon is profitable; the bad news is that these programs areโ€ฆ

A CX-Friendly Way to Approach and Engage New Customers
May 3, 2022 at 2:58 pm

The first touchpoint โ€” itโ€™s the gateway to a unique customer experience (CX). Itโ€™s also integral to adding another consumer into the sales pipeline. Yet it can be tough to break through all the clutter and encourage potential buyers to engage with a brand. How much noise distracts consumers from taking the first step andโ€ฆ