Customer Data
April 19, 2017 at 9:39 am
There are many reasons for consumers to consider acquiring insurance when financing major purchases. For example, credit insurance can help ease payments on lines of store credit, installment loans and other short-term advances. At the same time, retailers and financial institutions benefit greatly by offering credit insurance options to customers. One big reason? It can…
April 12, 2017 at 3:26 pm
Being a data scientist for over 30 years has allowed me to experience firsthand the evolution of the career. In the ’80s I worked for a Chicago company called Northwest Industries, which was a leader in business intelligence. Here, I saw an opportunity. With two other colleagues, I started my own company and created a…
April 10, 2017 at 12:10 pm
GameStop said last week that it's investigating a potential security breach on its website involving customer data and credit cards. The hacks reportedly took place between September 2016 and February of this year. The breach could include credit card numbers, expiration dates, names, addresses and three-digit card verification numbers. "GameStop recently received notification from a…
April 7, 2017 at 11:23 am
In this interactive webinar, our expert speakers will address tips for creating seamless cross-channel shopping experiences and more.
March 30, 2017 at 5:20 pm
A number of retailers and analysts claim that “category management is dead” because it’s too product focused rather than shopper centric. However, the results of the Symphony GOLD third annual Category Management Survey suggests you don’t need to kill off category management to be customer focused. Seeking to benchmark category management approaches, the survey polled…
March 29, 2017 at 12:23 pm
Retailers today are driven by data. It affects everything, from the way campaigns are personalized to inventory selection and website navigation, and more. It almost seems like the top retailers don’t breathe without checking the data first. But what if all of that data wasn't trusted? What if retailers didn’t have the processes in place…
March 27, 2017 at 6:03 pm
Retailers today are driven by data. It affects everything, from the way campaigns are personalized to inventory selection and website navigation, and more. It almost seems like the top retailers don’t breathe without checking the data first. But what if all of that data wasn’t trusted? What if retailers didn’t have the processes in place […]
March 21, 2017 at 11:57 am
Rebecca Minkoff is a millennial-owned brand focused on attracting millennial customers. Uri Minkoff, co-founder and CEO of Rebecca Minkoff, spoke about his plans to “future proof” the company during the session “Future-proof: Building a Fashion Brand for the Millennial Consumer” at Shoptalk yesterday. Minkoff gave four key ways he sees this happening within the Rebecca…
March 20, 2017 at 11:56 am
In episode 84 of Total Retail Talks, I interview Erick Roesch, director of business intelligence at Rue La La. Roesch discusses how the members-only online fashion site is using a data warehousing solution as part of its efforts to personalize the shopping experiences of its customers.
March 14, 2017 at 12:14 pm
In episode 84 of Total Retail Talks, I interview Erick Roesch, director of business intelligence at Rue La La. Roesch discusses how the members-only online fashion site is using a data warehousing solution as part of its efforts to personalize the shopping experiences of its customers.
