Apps

Walmart Launches App to Ease In-Store E-Commerce Transactions
December 4, 2018 at 5:39 pm

Walmart is deploying a new mobile app-based store service that allows customers to buy items on Walmart.com if the item is not available in-store. Store associates will place orders on their handheld touchscreen devices. The service lets customers pay for items via cash, check, credit, debit or Walmart Pay and have them shipped directly to their…

Sam's Club to Open Innovation Store in Dallas
October 29, 2018 at 2:10 pm

Sam's Club, the Walmart-owned retailer, is opening a new store in Dallas next week that will act as a testbed for cutting-edge technology. Jamie Iannone, SamsClub.com CEO and executive vice president of membership and technology, said in a blog post that the new club store will be a mobile-first shopping experience powered by the new Sam’s Club Now…

3 Ways Your Business is Underestimating the Second Mobile Revolution
October 3, 2018 at 10:05 am

Retailers have come to realize the absolute necessity for mobile. They have recognized mobile apps as a powerful tool for connecting with their customers, offering deals, sharing new products, and making payments easy. From this perspective, it’s a game-changing technology for customer engagement. Yet, this viewpoint only represents a fraction of what’s possible with mobile apps .…

New Shopify App Store Helps Dormify Grow Sales, Streamline Operations
September 26, 2018 at 3:34 pm

Dormify, a retailer of dorm room decor products, is leveraging apps from Shopify's new App Store to help it more efficiently run its business. The Shopify App Store is a collection of free and premium apps that extend the functionality of Shopify merchants’ online stores, including Dormify, helping them sell more and save time. Through…

School is in Session, But is Your Mobile App Making the Grade?
August 20, 2018 at 10:53 am

As the summer winds down and parents start preparing their kids for the new school year, retailers are looking for the best ways to give their customers the most convenient and seamless back-to-school (BTS) shopping experiences. While we know that in-store and online continue to be key retail channels, we also know that mobile shoppers…

Starbucks Uses its App to Generate Customer Loyalty
August 13, 2018 at 10:59 am

In episode 158 of Total Retail Talks, Total Retail Executive Editor Joe Keenan interviews Shawn Sweeney, vice president of digital experience at Starbucks, during the Customer Relationship Management Conference (CRMC) in Chicago earlier this summer. Sweeney discusses how the coffee brand is using its popular mobile application to bridge customers’ online and offline experiences, creating stronger relationships…

The Retail Differentiator: The Brand App
July 26, 2018 at 9:06 am

In today’s media-saturated and consumer-empowered world, retail companies are under extreme pressure to differentiate themselves or risk being lost in a constantly expanding sea of white noise. This is especially true of the brand app, in that a continually growing landscape of apps has left many brands hesitant to put much budget or effort into an…

Report: How Amazon Fixed its Prime Day Glitches
July 23, 2018 at 1:54 pm

Amazon.com failed to secure enough servers to handle the surge in traffic on Prime Day, causing it to launch a scaled-down backup front page and temporarily kill off all international traffic, according to internal Amazon documents obtained by CNBC. As we reported, Amazon suffered glitches at the start of Prime Day on July 16, slowing sales on…