Thank Alibaba for Revamping Your Omnichannel Strategy
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Girish Pai
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4. Bicycles might be more effective than drones. While Amazon threatens to crowd our skies with unmanned drones, Chinese retailers like Jingdong and Alibaba's Taobao have been offering same-day and next-day delivery through the efficient use of multiple transportation modes (e.g., public transport and bicycles) for different stages in the same trip. Simplicity is the key. North American retailers will do well to focus on the so-called back of the house — i.e., the basic capabilities of merchandising, single view of inventory and flexible fulfillment.
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Girish Pai
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