Software: Order Entry System Reduces Shipping Errors
By
Matt Griffin
and Catalog Success
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Johnson knew a more streamlined OES would make it easier for his CSRs to verify customer information. In interviewing vendors offering possible solutions, he favored systems where all data for a particular order were entered on a single page. Other delimiting factors in his search included:
¥ the ability to process far more orders than Jack Stack did at the time, to allow for future growth;
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