7 Newer Ways to Adapt to the Web

A constant theme heard throughout the recent ACCM conference in Kissimmee, Fla., was how catalogers can no longer survive with the catalog alone. They must cater to today’s multichannel customer if they hope to thrive, which means effectively selling on the Web. A session led by Margaret Moraskie, vice president of e-commerce of the women’s apparel catalog Boston Proper, and Brad Wolansky, vice president of global e-commerce of the outdoor sporting goods and apparel catalog Orvis, offered up several tips on how to effectively sell merchandise online. Here are seven of their tips on adapting catalog practices to the Web.