’Tis the Season for Experienced Retail Sales Associates

Many retailers are preparing for the busy holiday shopping days ahead by making sure their websites are working properly, their inventory is up-to-date and their promotions are segmented correctly. Another area they should prioritize is making sure their sales associates are knowledgeable about their products, at least according to the findings of the recently released Retail Buying Experience survey sponsored by eXperticity and conducted by ReRez Research.