Naperville, Ill. -- OfficeMax Inc. reported Tuesday that net income for the third quarter jumped to $433.5 million from $22 million in the same period last year, as the office supply retailer eliminated non-recourse debt guaranteed by Lehman Bros....

One of my favorite moments from NEMOA's Fall 2011 directXchange Conference was when Country Curtain's President Phil McAvoy said the following during his keynote speech: “Don’t be a hero at budget times.” His point is that you should already have contingency plans in place so you can respond to the inevitable challenges that arise during the year. Be a hero when it counts — at the end of the year when you meet or exceed your budget.

If you want a scalable ROI, one that protects the future of your business, you're going to have to figure out how to pull pennies out of a large audience every two hours. The process of pushing messages that extract dollars out of a large message is slowly fading into the past.

Operations and fulfillment “is about people, not systems,” began Bruce Breckbill, vice president of sales for Lehman’s, a Kidron, Ohio-based cataloger of non-electric appliances and household goods, during a session at last week’s National Conference on Operations & Fulfillment in Schauburg, Ill. “Think of it this way: Good people can overcome and modify bad systems sometimes, but good systems with bad people [are] crap.” Breckbill’s presentation focused on four critical areas for O&F managers: * getting the right people, * understanding employees, * making them feel valued and, * fostering self-awareness. 1. “Getting the right people should be simple, but of course, it isn’t,” he said. “The key is

Catalog owners tend to assess their year-earlier performance while on a short break after the holiday sales period, and often come back to the office ready to change or improve their positions. Simply, they ask themselves if last year was enough; now can I/should I sell out? And if so, what the devil are the next steps?

The proper answer requires you to ask yourself a number of questions:

1. Why are you selling?
2. What growth “storyline” have you accumulated (for a good valuation)?
3. If this is, indeed, the right time to exit, should it be all-at-once, or via a phased-out program for you and your

When computer-to-plate (CTP) printing came on the scene a few years back and catalog content went digital, digital asset management (DAM) became the commonly used system it is today. CTP spawned new dilemmas: how to manage digital content (namely product data and images used for print and electronic catalogs); how to find the assets when needed; how to manage revisions; and how best to draw assets into the creative process. These emerging challenges created a ripe opportunity for DAM developers. Today, fewer

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