
Today on Total Retail

Liberated Brands filed for Chapter 11 bankruptcy protection over the weekend and is looking to shutter its U.S. retail stores where it sold brands like Quiksilver, Billabong, and Volcom. The company said in a Monday press release that it filed for bankruptcy to "implement an orderly monetization and disposition of its businesses." It submitted aโฆ
With the holiday season behind us, retailers have refocused their efforts on addressing the flood of service requests that typically follow. You can count on a surge of returns and exchanges to process, as well as items that arrived damaged or defective. Purchasers and gift recipients will have questions about policies, receipt requirements, and returnโฆ
Every for-profit business faces the challenge of setting competitive prices while also generating a profit. An increasingly common solution to this conundrum has been to advertise one price and later disclose additional charges โ e.g., hotelsโ resort fees, e-ticketing platformsโ โhandlingโ fees or even surcharges assessed against customers paying with a credit card. The consumerโฆ
For many retailers, profit margins are thin and getting thinner โ a concern all organizations must weigh in 2025 with price pressures, potential tariffs, and an uncertain economic outlook posing new challenges. The U.S. grocery business, for example, is operating at its lowest profit margin (1.6 percent) since before the pandemic, according to FMI |โฆ
In todayโs retail landscape, standing out requires more than a wide selection of products or competitive pricing. Shoppers want curated, meaningful experiences โ both online and in-store โ that speak to their specific needs and interests. By adopting strategies rooted in personalization, specialization, and data-driven decision-making, retailers can gain a competitive edge, foster deeper customerโฆ
China announced it was levying tariffs on select imported U.S. goods Tuesday in response to President Donald Trump's imposed 10 percent tariffs on China, which went into effect Tuesday. The Associated Press reported that China would implement a 15 percent tariff on coal and liquefied natural gas (LNG) products as well as a 10 percentโฆ
The retail industry has always been defined by change, but the past year has seen transformations that are reshaping its very foundation. In 2024, we witnessed the rise of new shopping channels, the explosion of marketplaces, and significant advances in delivery logistics. As we move into 2025, these shifts are accelerating, offering both challenges andโฆ
Since its launch in 1997, beauty incubator Maesa has been at the forefront of innovation. Last year, Maesa leveraged the latest developments in generative artificial intelligence to revolutionize its marketing and content creation strategies for its leading fragrance brand, Fineโry. Rooted in the craft of fine perfumery, Fineโry has been disrupting the mass fragrance industryโฆ
The technology that retailers use to power their businesses has profound impacts on the customer experience (CX). Yet many retailers are stuck using a previous decadeโs technology; 36 percent of fashion and specialty retailers say their existing technology isn't up to the challenge of todayโs tech-savvy customers and employees, either because they're locked into vendorโฆ
The rise of third-party (3P) commerce has become instrumental to retail, reshaping how brands and retailers operate โ and grow โ in the digital marketplace. In an era of rapid technological evolution and shifting consumer behavior, this model offers businesses the flexibility and scale needed to adapt rapidly to market shifts and meet evolving consumerโฆ