Today on Total Retail

50 Best Retail Tips of 2019 to Drive Business Gains in the New Year
January 21, 2020 at 1:14 pm

Total Retail is excited to present to you its 50 Best Retail Tips of 2019! For this annual report, the Total Retail editorial team spent time in last year's fourth quarter poring over each piece of content we created in 2019 to identify the 50 very best tips of the year. We reviewed the content published in…

Tailored Brands to Sell Joseph Abboud for $115M
January 21, 2020 at 1:28 pm

Tailored Brands said last week that it would sell its Joseph Abboud trademarks to WHP for $115 million, but will retain exclusive rights to sell and rent Joseph Abboud-branded apparel and related merchandise in the U.S. and Canada. Tailored Brands, an omnichannel specialty retailer of menswear also owns the Men's Wearhouse, Jos. A. Bank, Moores Clothing…

The Nightmare After Christmas: No-Fault-Found Returns
January 21, 2020 at 12:03 pm

Black Friday is a day that retailers wait for all year, and 2019 was no different. Digital sales for the retail holiday increased nearly 20 percent last year, reaching $7.4 billion across the 4,500 retail websites tracked by Adobe Analytics. Consumers also found their way into brick-and-mortar locations much more often, with many having opted…

Amazon Changes to Look for in 2020
January 21, 2020 at 11:04 am

Over the last decade, Amazon.com has become one of the most powerful companies in technology and beyond. Amazon’s success shows no signs of slowing down in 2020, especially in terms of its unmatched logistics operations and advertising earnings. Revenue in Amazon’s core business, e-commerce, has increased sevenfold from an already massive base of $34.2 billion,…

The Top Sales Tax Changes Coming in 2020
January 21, 2020 at 9:19 am

With dozens of states imposing new collection requirements on out-of-state sellers and marketplace facilitators, 2019 was a tumultuous year for sales tax. In its own way, 2020 promises to be no less turbulent. Wayfair Fallout Continues Like its predecessor, 2019 was all about South Dakota v. Wayfair, Inc. The June 2018 decision by the Supreme…

Stationery Chain Papyrus to Close All of its Stores
January 20, 2020 at 9:57 am

Stationery chain Papyrus is reportedly closing all of its stores across the United States. Citing two anonymous sources, Retail Dive's Ben Unglesbee reported that the chain's parent company, the Schurman Retail Group, plans to close all Papyrus retail locations. The first Papyrus location opened up in Berkeley, California, in 1973, although the brand itself dates back to 1950.…

La-Z-Boy Gets Comfortable With Customer Data, Custom Products, In-Store Experts and More
January 20, 2020 at 9:09 am

In episode 230 of Total Retail Talks, Executive Editor Joe Keenan interviews Eli Winkler, chief marketing officer at La-Z-Boy, a leading home furniture manufacturer and retailer. Listen in as Winkler discusses the furniture retailer's history, how the business has adjusted to consumers' changing behaviors, and the technology enhancements La-Z-Boy offers shoppers in its stores and…

NRF 2020: What Retailers Need to Know
January 19, 2020 at 9:36 pm

The National Retail Federation’s annual convention and expo was held in New York City last week, and had almost 40,000 attendees, with hundreds of exhibitors, speakers and sessions. The industry continues to invest heavily in technology innovation, supply chain and fulfillment solutions, and engaging physical store experiences, and we saw continued incremental progress in all these…

Ready, Set, Go! Retailers Are Gearing Up for Action in 2020
January 19, 2020 at 7:55 pm

The 2020 event season started with the National Retail Federation’s Big Show last week. This year’s event drew more than 38,000 participants. As attendees and most in the retail space know, the show brings together the retail industry's varied brands and the vendors that help them deliver great experiences to learn, share and talk about current market…

Creating a Digital Strategy? Don’t Forget the In-Store Experience
January 19, 2020 at 7:24 pm

Online shopping’s share of the retail market has been growing ever since Amazon.com and eBay first came on the scene more than two decades ago. The astonishingly fast worldwide adoption of mobile devices created another e-commerce portal, allowing people to make purchases using their phones from anywhere with a connection. Retail branded apps and the…