Today on Total Retail

Bed Bath & Beyond is in talks to sell its Buybuy Baby chain to retail investment firm Go Global Retail, The Wall Street Journal (WSJ) reported on Monday, citing people familiar with the matter. Go Global Retail owns children's clothing brand Janie and Jack and womenswear label ModCloth, which it acquired from Walmart. It primarily invests…

Artificial intelligence (AI) has become an increasingly popular tool across a number of industries, with the retail space being no exception. Earlier this year, a report published by Fact.MR showed that global AI in the retail market has the potential to surge to $8 billion by 2033, expanding at 30.3 percent on a compound annual…

Are you connecting with your customers on the apps where they spend their time each day? Traditional marketing channels are in decline, and it's getting harder to gain the attention of customers in crowded newsfeeds and cluttered inboxes. Why not go to where your customers already are and interact with them on the messaging platforms…

As the digital marketing landscape evolves, the age-old email channel is experiencing a significant resurgence. With customer acquisition costs steadily rising and return on ad spend (ROAS) shrinking, businesses are rediscovering the profitability and potential of email marketing. The hero of this turnaround story is accelerated mobile pages (AMP) for email, an innovative technology that's…

The retail industry’s commitment to artificial intelligence (AI) is unmatched, surpassing all industries except finance. According to the International Data Corporation (IDC), a staggering $300 billion investment in AI is anticipated by 2026. This influx of resources promises to augment the relationship between humans and machines, delivering immense advantages to brands and consumers. There's a…

More than half (53 percent) of consumers believe retail crimes such as shoplifting and looting stores have increased in their community since the onset of the pandemic, according to a recent survey released by the National Retail Federation (NRF). The survey, in which the NRF asked consumers a series of questions relating to crime, retail…

In episode 404 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Donna Dozier Gordon, head of inclusion and diversity for region Americas at H&M, a global fashion brand offering the latest styles and inspiration for all. During the wide-ranging interview, Dozier Gordon discusses her role at H&M (1:40), the retailer's expansion of its extended size assortment…

As the world evolves, so do the buying habits of consumers. Understanding the unique shopping tendencies of different generations is crucial for businesses in today's fast-paced, digital environment. However, one cannot look at generational buying as a single purchase funnel. Retailers need to consider a spectrum of content and commerce to adapt their strategies accordingly.…

Omnichannel marketing typically involves using a combination of digital and physical channels, such as websites, social media, email, SMS, mobile apps, in-store experiences, and customer service interactions. By leveraging data and technology, brands can track customer behavior across channels, and then use this information to create more personalized and relevant experiences. Omnichannel marketing can help…

Nowadays, any organization looking to thrive needs to think seriously about global expansion, but there’s no possible way to expand without being able to communicate effectively with your various customers, vendors and stakeholders in multiple languages. That’s why, in 2023, e-commerce localization has become one of the industry’s biggest trends. E-commerce localization is the process…