Technology

Walmart has acquired virtual reality (VR) company Spatialand, which will act as the centerpiece of the retail giant's VR efforts. Spatialand makes software tools that let creators transform content into immersive VR experiences. The startup worked with Walmart’s technology incubator, Store No. 8, on a project last year, and has now been acquired by that group,…

The way we shop and sell goods has significantly changed over the past several years. Everything has become more digital, and last year’s Black Friday sales made that clear. And while more consumers are embracing online shopping, many still enjoy the experience of going to traditional brick-and-mortar stores to purchase goods. In physical shops, we…

High web traffic is a major goal for every online retailer. But what happens when you're bombarded with more traffic than expected? From site slowdowns to total outages, the results can be disastrous. And in severe cases in which these slipups persist, brand reputation and customer loyalty are in jeopardy. During unexpected traffic spikes, your…

Today's highly connected shopper doesn't think in terms of physical, online or mobile; they're omnichannel by nature. They simply want to shop with their preferred store or brand and make purchases how and when they want, enjoying the best experience possible. This means retailers and brands must break from the siloed approach that assigns different…

Here's what we know about millennials: they're the largest generation to ever exist in the United States. They came of age on the precipice of the digital era. They have very little money in savings (most of them less than $1,000) and often live in the homes they grew up in. They do not marry…

2017 was a tangibly transformative year for retail, and specifically e-commerce, thanks to a handful of burgeoning technologies, including artificial intelligence (AI) and voice-assisted devices. At Quill, we’ve consulted our crystal ball to predict what 2018 has in store for the retail industry. Here are some of the retail and e-commerce trends that look set…

Digital consumers today play retail hopscotch as shopping spans many channels. Wherever consumers buy, in stores or online, one competitive challenge remains — ensuring great customer experiences. Exemplary service is the differentiator. It will separate businesses that step up from those forced to step aside in 2018, as these trends shaping customer service indicate. Trend…

Riverbed Technology’s Retail Digital Transformation Survey explores the current state of brick-and-mortar retailers and the tools they need to stay competitive, thrive and drive meaningful customer experiences. The global survey of 300 IT decision makers from the retail sector across the United States, Australia and Germany reveals the importance of adopting next-generation technology to enhance the customer buying experience and ultimately drive a cohesive in-store to online digital presence. In fact, nearly half of respondents agreed their company will need to adopt new technology in the next three years to evolve and stay competitive, with 98 percent identifying cloud-based solutions as critical to transforming the digital retail experience.

Each day, the world seems bigger, more diverse and moves much faster. Predicting the future — always a dubious proposition — seems like a fool’s errand in this climate, given the dizzying pace of disruption. But as Peter Drucker once said, “The best way to predict the future is to create it.” For retailers, that…

This year, Infosys has released a new report based on a survey of IT decision makers and senior executives at enterprises in seven countries. The goal of this report is to shed light on the impact artificial intelligence (AI) is already having in businesses, examine what differentiates those achieving value vs. those that are not, and provide business and technology leaders with guidance to help them navigate the rapidly changing business climate as AI takes hold.