Technology
January 12, 2018 at 9:39 am
Consumers spent a record $6.59 billion this Cyber Monday, more than double the amount spent in 2016. This included an exponential increase in year-over-year online purchasing. And while retailers bask in the afterglow of a successful holiday season, consumers have been unknowingly left in the lurch. Despite massive profits, some of the most frequented e-commerce…
January 12, 2018 at 9:10 am
Retail has become one of the most difficult industries in which to survive. Behemoths such as Amazon.com increasingly sweep weaker competitors off the map. So, how can retailers compete in the age of Amazon? Unfortunately, there's no “silver bullet” technology that can help here. The key is being able to adapt quickly and experiment with…
January 11, 2018 at 11:52 am
A common question regarding web design and performance is which is better, a rich customer experience or a leaner website that loads faster? This is a question eBags posed. And the path the online retailer of handbags, luggage, backpacks and travel accessories chose generated 10 percent more orders. Here's how eBags did it. New UX…
January 10, 2018 at 10:17 am
The start of a new year is a great time to take stock of the trends and developments of the last 12 months. It’s also a good time to look ahead to some of the new innovations that will soon become standard practice. At Digital River, our online retail predictions for 2018 include some changes…
January 9, 2018 at 11:45 am
Building a digital-first culture will dominate this year’s NRF Big Show as retailers advance the immersion of digital experiences for shoppers in-store. It’s easy to see why. It’s a common sight to see shoppers today scanning their mobile devices for deals while in-store. Shoppers also have the expectation that retailers should cater to their habits, providing…
January 9, 2018 at 8:14 am
The promise of artificial intelligence (AI) is beginning to make its mark in real-world applications, impacting industries from gaming to education and everything in between. Expected to reach a staggering $35,870 billion (USD) by 2025, the market for AI lends itself to be a serious business consideration for the retail sector, which is currently applying…
January 5, 2018 at 12:26 pm
Talk doesn’t come cheap, and this is especially true in retail, where managing customer care costs across the ever-expanding landscape of communication is top of mind for retailers. While retailers will spend exponentially more to acquire a new customer than to keep an existing one, taking care of an existing one is expensive. Recent research…
January 3, 2018 at 11:19 am
Amazon.com is upping its virtual reality game. CNBC reports Amazon has patented a blended-reality mirror that lets you try on clothes virtually while placing you into a virtual location. The imagined mirror works by scanning the environment to generate a virtual model, and then identifies the face and eyes of the user to determine which objects…
January 3, 2018 at 9:16 am
While the debate will continue around businesses’ expectations of virtual reality's potential vs. the realities of consumer adoption, VR has gone ahead and found a growing number of ways to make business and industry more efficient, more effective and better connected to its customers. And not always in the most obvious ways. Take VR retail…
December 28, 2017 at 12:45 pm
While the debate will continue around businesses’ expectations of virtual reality’s potential vs. the realities of consumer adoption, VR has gone ahead and found a growing number of ways to make business and industry more efficient, more effective and better connected to its customers. And not always in the most obvious ways. Take VR retail […]
