Technology
November 1, 2019 at 9:04 am
When we visited the topic of voice-enabled shopping last year, we concluded that brands and businesses looking to take advantage of the new medium would need to do some significant legwork across their ecosystems to promote the capability to customers and have their products appear properly. While that principle continues to hold true today, much…
October 31, 2019 at 1:07 pm
Have you heard of the Vendors in Partnership (VIP) Awards? The awards program was created to celebrate innovation, empathy and excellence among the retail solution provider community. In addition to celebrating great product solutions, the companies that are recognized are those that are willing to make changes that are meaningful in creating a better partnership…
October 25, 2019 at 10:41 am
Powerful computing advances in recent years have enabled retailers to use artificial intelligence (AI) to help them realize their full potential. AI analytics uses machine learning to find differences and make assumptions automatically. A study by Business Insider suggests that as much as 85 percent of customer interactions will be controlled without a human by…
October 22, 2019 at 11:16 am
The optics on the health of the retail industry have been gloomy for some time now, with one old-school brand after another biting the dust on a regular basis, according to major headlines. More often than not, the blame lands on online brands and big-box giants like Amazon.com or Walmart, which are relatively easy targets…
October 18, 2019 at 10:01 am
The expert speakers on this interactive webinar will address the value brands can derive from selling DTC and much more.
October 15, 2019 at 10:22 am
The top U.S. e-commerce brands have gone headless, including Amazon.com, Walmart, Target, and Nike, and the rest are in process or are considering it. Headless commerce refers to the practice of separating the website from the back-end e-commerce platform via APIs or microservices. In simpler terms, retailers are separating what users see from their databases. By going “headless,”…
October 11, 2019 at 11:28 am
The 2019 Retail Technology Report illustrates a major issue with information technology in the retail space — investing in more data-intensive technology without addressing IT system performance can cause serious problems, including system slowdowns and crashes. In retail, either of those scenarios can result in lost customers and lost revenue. This issue is being masked by…
October 10, 2019 at 2:48 pm
Today's retailers are burdened with the need to stay on top of consumer preferences, emerging technology, modern customer journeys, innovations in the retail experience, and much more. Retailers also need to be able to trust their technology providers and third-party vendors to keep ahead of the biggest trends affecting the industry, while also providing actionable…
October 10, 2019 at 9:24 am
Like many industries, retail is embracing Internet of Things (IoT) transformation. The expansion of IoT technology in retail is expected to reach more than $35 billion by 2020. Retailers are using IoT technology to enhance customer experience, reduce costs, drive growth and improve overall performance. There are many ways in which the retail industry can…
October 8, 2019 at 2:37 pm
Technology is constantly evolving, and retailers and brands are tasked with keeping up. Therefore, retailers are looking to technology partners to provide them with the most up-to-date, advanced systems and solutions to enable innovation. While at the recent Total Retail Tech event, we spoke to top retail technology providers to see what they have planned for…
