Technology
The merging of physical and digital has made retail customers more demanding than ever. What do customers want? They want everything โฆ and they want it now. They want the excitement only physical retail can deliver. As Neiman Marcus CEO Geoffroy van Raemdonck told Forbes about its new store at Manhattanโs Hudson Yards, itโs notโฆ
As we greet the new decade, itโs worth pausing to reflect on how technology has impacted retail over the last 10 years, and consider how it will continue to shape this industry over the next 10. In 2009, e-commerce represented 3.9 percent of total retail spending. This number has nearly tripled since, and is expectedโฆ
Black Friday is a day that retailers wait for all year, and 2019 was no different. Digital sales for the retail holiday increased nearly 20 percent last year, reaching $7.4 billion across the 4,500 retail websites tracked by Adobe Analytics. Consumers also found their way into brick-and-mortar locations much more often, with many having optedโฆ
The National Retail Federationโs annual convention and expo was held in New York City last week, and had almost 40,000 attendees, with hundreds of exhibitors, speakers and sessions. The industry continues to invest heavily in technology innovation, supply chain and fulfillment solutions, and engaging physical store experiences, and we saw continued incremental progress in all theseโฆ
The 2020 event season started with the National Retail Federationโs Big Show last week. This yearโs event drew more than 38,000 participants. As attendees and most in the retail space know, the show brings together the retail industry's varied brands and the vendors that help them deliver great experiences to learn, share and talk about current marketโฆ
Todayโs merchandise management teams simply cannot keep up with the demands of modern retail. Too many stores (both digital and physical), store plans and products โ each with unique characteristics โ leave no room to make quick adjustments as shoppersโ tastes continue to rapidly change. With a plethora of information, opportunities and competitors in theโฆ
As the grocery market becomes more digital and customer expectations rise, grocers like Northgate Market need to implement new technology to stay competitive. In this interview conducted at the 2020 National Retail Federation Big Show in New York City this week, Total Retail's Joe Keenan speaks with Harrison Lewis, chief information and privacy officer at Northgate Market,โฆ
The dust has settled following the โretail apocalypseโ of 2018, and the numbers reveal that retailโs radical transformation is more nuanced than we once thought. While headlines in early 2019 spelled the end of retail, data from IHL Group shows otherwise. In 2019, retailers announced 2,965 more store openings than closings. Certain retailers led theโฆ
More than 8,200 retail stores closed in 2019. Well-known brands like Forever 21, Radio Shack, and Barneys New York declared bankruptcy as consumers continued to move away from physical stores in favor of online shopping or more specialized experiences. Whether theyโre looking at a product in person or on their mobile device, consumers now expectโฆ
โAlexa, stop the alarm.โ โAlexa, play the news.โ โAlexa, remind me to buy bread.โ Even though it has only been a few years since I bought an Amazon Echo, Alexa has already become an integral part of my life. When I read PYMNTSโ annual How We Will Pay study, in collaboration with Visa, I found outโฆ