Technology
March 8, 2023 at 9:34 am
Since late 2021, we’ve seen a drop in the amount of venture capital (VC) funding globally. Financial markets have become tighter and VCs have become more discerning as a result. Not only are they spending more time vetting companies, they’re also gravitating toward solutions with an immediate product-market fit, rather than betting big on long-term…
March 8, 2023 at 8:49 am
Most online retailers recognize the importance of artificial intelligence and machine learning technologies. In fact, more than four-fifths of e-commerce businesses report that they're either exploring or already using AI solutions to increase business success. Whether these companies use AI to maximum effect, however, depends on exactly how they integrate AI into their operations. Leveraging…
March 1, 2023 at 1:08 pm
During the early 2000s, while the retail industry was getting battered by e-commerce, grocery stores were seemingly safe. Twenty years — and a pandemic — later, much has changed; e-commerce and delivery services have transformed grocery retail. Today, when consumers visit a store, they enter with much higher expectations. A convenient and smooth, seamless shopping…
February 28, 2023 at 5:58 pm
It's no secret that the retail market is ever-changing; six months ago, consumers had different interests and markets faced different headwinds. To better combat the turbulence, in everything from logistics to loyalty, retailers have been turning to automation and artificial intelligence (AI) to receive support in handling orders, managing market insights into customer demographics, and…
February 27, 2023 at 1:35 pm
In episode 390 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Bryan Anastasi, vice president of customer care and business solutions at Raymour & Flanigan, the largest furniture and mattress retailer in the Northeast and seventh largest nationwide. Anastasi provides an overview of the Raymour & Flanigan business (1:00), his role with the organization (1:40), and to what he…
February 27, 2023 at 12:29 pm
We're increasingly living in a world driven by technology, with new services and new applications appearing almost on a daily basis. It’s new, it’s the latest thing, it must be good, we need it ... right? Wrong. In the rush to be seen to be deploying the latest technology, there's a risk of losing sight…
February 23, 2023 at 4:42 pm
Mike Frazzini is the technology chief of staff at FTD, a leader in the floral industry for over a century operating one of the largest florist networks in the world. While attending Total Retail Tech last fall, Frazzini sat down with our editorial team to discuss his evolving role at FTD, why data is a priority…
February 22, 2023 at 5:55 pm
Achieving repeat business in retail — a primary sign of success — means identifying and overcoming challenges in an ever-changing landscape. Today’s consumers expect a high-quality buying experience whether they’re shopping online or in a brick-and-mortar store, and retailers are adjusting to ensure a consistently great experience across all channels. It’s all about the experience. Customer…
February 21, 2023 at 3:23 pm
Sam's Club is known for being an innovator within the retail industry. In this video clip from Total Retail Tech 2022 in Nashville, Tim Simmons, senior vice president and chief product officer of Sam's Club, speaks about the technology foundation fueling the retailer's culture of innovation. You can watch the full recording of Simmons' keynote session from…
February 15, 2023 at 7:17 pm
In 2022, 69 percent of Americans shopped online, and 25 percent of Americans shop online at least once per month. It's estimated that digital spending grew by about 6.1 percent in 2022 compared to the year prior. The most recent data shows consumer spending rising this past holiday season as well, a positive sign for the…
