Technology
February 14, 2023 at 10:30 am
Each year, NRF: Retail's Big Show acts as the curtain-raiser for some of the retail industry’s most advanced and innovative technology solutions. While 2022’s event saw NRF’s return to New York’s Javits Center, attendee turnout remained unusually low due to the world being in the early stages of the post-pandemic recovery. However, 2023 saw attendee…
February 13, 2023 at 8:45 am
As commerce continues to thrive online, maintaining a robust cybersecurity posture has become crucial for retailer survival. According to publisher forecasts, global security revenues in retail are headed for strong growth in the next few years, from $7 billion in 2019 to $12 billion by 2025. A key threat to this potential is the ever-present…
February 2, 2023 at 3:36 pm
Omer Iqbal is the senior vice president of digital strategy and enterprise architecture at Shiseido, one of the top cosmetics companies in the world with a rich portfolio of international brands. While attending Total Retail Tech last fall, Iqbal sat down with our editorial team to discuss how he influences technology decisions at Shiseido, as well…
February 2, 2023 at 12:43 pm
The National Retail Foundation's (NRF) annual convention in New York is the best way to get the pulse of the retail sector. This is where the who's who of the retail industry gather to share their thoughts on the business. Listening to top CEOs, analysts, industry veterans, and new startups provides a unique insight into…
February 2, 2023 at 11:50 am
According to Adobe, total sales revenue reached $211.7 billion during the 2022 holiday shopping season. Consumers returned to stores in droves following a several year hiatus and online sales continued to climb — creating a near perfect storm for many retail businesses. Now, after a successful holiday shopping season, retailers have turned their attention to…
January 26, 2023 at 5:43 pm
Wayfair is prioritizing innovation across its organization, supported by technology providers like Toshiba Global Commerce Solutions. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Kevin O’Riordan, head of physical retail and supply chain engineering at Wayfair, and Fredrik Carlegren, vice president of marketing and communications at Toshiba Global Commerce Solutions. In…
January 26, 2023 at 11:36 am
In this webinar attendees will hear real-world insights from retail executives on how their businesses are approaching 2023.
January 25, 2023 at 4:15 pm
The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailer…
January 17, 2023 at 12:33 pm
In today’s retail environment, few things kill a sale and the customer experience (CX) more than software glitches and 404 error pages. Consumers expect seamless, personalized, on-demand digital solutions. In fact, 86 percent of customers say they would leave a brand after as few as two poor experiences, according to one 2022 study. The pressure…
January 12, 2023 at 5:51 pm
Walmart wants to sell more of its technology and services to other companies. On Thursday, it announced a deal with Salesforce to ramp up sales of its GoLocal delivery service, which drops off purchases at customers’ doors; and Store Assist, which helps employees more quickly and accurately pick and pack orders for curbside pickup and delivery. Starting this…
