Systems Integration

Panel: Build vs. Buy — And the Factors to Consider When Making a Decision | Total Retail Tech 2022
September 29, 2022 at 2:26 pm

This video features a panel discussing retail tech stack build vs buy decisions from Total Retail Tech 2022 in Nashville. Speakers include Dara Meath, Divisional Chief Information Officer, Digital/E-Commerce, Conair; Rebecca Wooters, Chief Digital Officer, Signet Jewelers; Mike Frazzini, Technology Chief of Staff, FTD; and moderator Laura Wheeler, Managing Director, Ankura. A common dilemma for retail organizations is…

The E-Commerce Customer Experience is Ripe for an Upgrade
September 22, 2022 at 8:41 am

Like everybody else, I’ve shopped online significantly more often the last couple of years, sometimes out of necessity, sometimes for convenience and, sure, sometimes out of sheer boredom. In fact, over the past 18 months or so, I’ve bought myself three wristwatches online that, truth be told, I didn’t exactly need. Although the popular watch…

Last-Mile Strategies That Make Amazon Prime Day a Success
August 24, 2022 at 3:53 pm

Amazon Prime Day is globally recognized as one of if not the most successful e-commerce events in the world. This year’s Prime Day was Amazon.com's most successful event to date, with Prime members in more than 20 countries purchasing upwards of 300 million products in the mere span of 48 hours. With same- and next-day…

Retail’s Winners of 2022: Meeting Evolving Customer Expectations in a Digital Era
August 3, 2022 at 11:24 am

In 2022, the blueprint to retail success is evolving before our eyes. The ripple effects of a two-year global pandemic coupled with rapid accelerations in digital transformation have shifted the paradigm for consumer expectations. Now more than ever, customers desire seamless and personalized experiences at every touchpoint of their buyer’s journey. Whether it’s in-store, on…

Benefits of E-Commerce Integration for Understaffed, Independent Retailers
June 28, 2022 at 4:06 pm

The retail industry isn't immune to the side effects brought on by the Great Resignation. According to recent data from the U.S. Bureau of Labor Statistics, there were a total of 155,000 job openings in retail as of March 2022. While big-box retailers such as Walmart and Target can incentivize retail associates to fulfill job openings…

Snow is Dazzled by Cutting-Edge ROS Functionality
May 11, 2022 at 2:56 pm

For most brands, winning endorsement from Kim Kardashian, with her 290 million Instagram followers, is the stuff dreams are made of. For oral cosmetics brand Snow, the Kardashian seal of approval is one in a long line of celebrity recommendations, including from film stars such as Chris Pratt, TV legends such as Ellen DeGeneres, and…

4 Reasons Budding Online Businesses Should Start Multichannel Selling
March 22, 2022 at 6:08 pm

You deal with plenty of challenges as an e-commerce business owner. However, there’s likely one big challenge that tops your list: generating sales. You want to get your products into the hands of as many happy customers as you can. Yet, with more than 350 million total products on Amazon.com and anywhere between 12 million…

The 'Reliable' Solution: How Data Integration and Automation Fuel Competitive Advantage
March 17, 2022 at 10:23 am

Before the world shut down in early 2020, it was clear that Reliable Parts needed to transform its business to meet new customer demands across new markets. We're an appliance parts distributor that has grown through the acquisition of dozens of mom-and-pop stores across the U.S. and Canada. Due to these acquisitions, our IT systems…

What to Know for Creating a Truly Connected Retail Experience
March 9, 2022 at 4:22 pm

In 2022, gaining customer confidence and business will require proactivity and transparency from retailers. Proving sustainability efforts (as well as environmental, social and governance credentials), finding ways to solve supply chain issues, and communicating brand loyalty will top every retailer’s checklist this year. There won’t be any slowdown of competition. In fact, there will be…

Frictionless Commerce: An Evolution or Revolution?
January 24, 2022 at 4:05 pm

As frictionless commerce continues to grow in popularity, retailers are identifying how to integrate the innovative technology into their overall business strategy. To do so, they must determine whether to evolve existing solutions or revolutionize existing processes to keep up with competition. While there are benefits to both approaches, there are three key considerations retailers…