Software

CPGS Walk a Fine Line of Profitability and Loss When it comes to profitability, CPGs don’t have much wiggle room to begin with, let alone small and midsized CPGs looking to establish and maintain shelf space in a hypercompetitive retail environment. And deductions management plays a big role in protecting profitability. Validating deductions and managing…

Prior to 2020, the gradual shift from brick-and-mortar to e-commerce shopping had already begun. The pandemic, however, accelerated this shift as more consumers elected to shop online. The U.S. e-commerce forecast had online sales growing by double digits — 17.9 percent year-over-year — in 2021. Online sales were forecast to reach $933.30 billion last year, accounting for…

Since the pandemic, consumers have become more accustomed to buying and shopping online, with a recent study finding that over 75 percent of people are doing so at least once a month. Primarily, people cite convenience as the main reason why they choose to continue to shop online. Nevertheless, purchasing a product online has become so convenient…

Whatever convenience e-commerce provides, it can never replace the in-person shopping experience. Therefore, it’s no surprise that consumers are returning to brick-and-mortar shops as the economy slowly recovers from the COVID-19 pandemic and more retailers offer in-store shopping. How Does This Impact the Retail Industry? Increased consumer traffic could lead to a new outbreak if…

In an e-commerce world obsessed with finding a magic cure for creating the perfect customer experience (CX), headless commerce is the hot new elixir. Retailers have heard time and again how a headless website architecture improves speed and performance by decoupling the front-end and back-end of their core systems. It sounds so enticing that some…

To address the challenge of balancing inventory and gaining visibility into it, requirements for effective and efficient buy online, pickup in-store (BOPIS) and curbside pickup programs, retailers are increasingly turning to automated technology solutions. They’re automating order and delivery flows with their product suppliers through the use of EDI (i.e., the electronic interchange of business…

The use of automation technology to facilitate the seamless flow of information between product suppliers and retailers is critical to meeting consumers’ omnichannel fulfillment demands. Automation is necessary for retailers to not only satisfy their customers’ lofty expectations for buy online, pick up in-store (BOPIS) and curbside pickup, but also to keep pace with their…

Consumer expectations have transformed over the past year, and retailers are looking for new technologies to meet the needs of evolving customer demands. During the first three months of 2021, visits to physical stores increased by 28.5 percent. While many shoppers are eager to return to stores, retailers must find opportunities to ensure that they…

As Americans hunkered down as a result of stay-at-home orders, they flocked to their screens to shop for groceries, home office supplies, nonessential goods, holiday gifts and more. With this, online retail sales grew 32.4 percent in 2020, a total of $791.7 billion in sales over the course of the year. This momentum continued into…

“We were thrilled at the speed of the implementation. Where Microsoft Nav took six months just to upgrade, Brightpearl was set up in a matter of weeks. We now save 60 hours per week on order entry alone thanks to its automation component.” — Nick Ernst, Co-Founder, Snap Supply Making it Snappy Founded by two…