Software

Report: Retailers Adopt Omnichannel Solutions to Strengthen Customer Experiences
July 19, 2018 at 10:25 am

Retailers face a number of challenges, including competition from nimble e-commerce upstarts and increasingly impatient customers. The industry is recognizing that as the needs of the modern consumer change, the customer experience they offer needs to evolve with it. A large part of that evolution has been the shift to omnichannel support. Omnichannel solutions allow retailers…

6 Reasons Why Excel Still Matters in the Workplace
February 20, 2018 at 11:08 am

Hearing the words “Microsoft Excel” might conjure up images of a bustling office in the early 1990s. Cubicles sprinkled with crisp suits and high heels, walking with purpose through sheets of paper piled high and endless lists of numbers scrolling across the screen of an IBM PS/1. That said, you shouldn’t let everybody’s favorite spreadsheet…

Seamless cross-channel connections
February 14, 2018 at 5:16 pm

Retailers face a number of challenges, including competition from nimble e-commerce upstarts and increasingly impatient customers. The industry is recognizing that as the needs of the modern consumer change, the customer experience they offer needs to evolve with it. A large part of that evolution has been the shift to omnichannel support. Omnichannel solutions allow retailers […]

Editor's Note: Introducing Total Retail's 2017 Retail Technology Report
October 18, 2017 at 1:04 pm

Technology is top of mind for most retailers today, no matter their size, product category or any other variables. As such, Total Retail surveyed its audience with the goal of finding out what types of retail technology retailers are interested in (as well as investing in), what retail trends and digital trends they’re tracking, and their…

Rich Content Survey: A Land of Opportunity
October 17, 2017 at 11:31 am

Retailers face a number of challenges, including competition from nimble e-commerce upstarts and increasingly impatient customers. The industry is recognizing that as the needs of the modern consumer change, the customer experience they offer needs to evolve with it. A large part of that evolution has been the shift to omnichannel support. Omnichannel solutions allow retailers […]

Target Moving Away From Amazon Web Services
August 31, 2017 at 9:22 am

As retailers struggle to compete with Amazon.com as the company continues to grow (it's acquisition of Whole Foods Market the latest example of that), Target has found a way to fight back. CNBC reports the big-box retailer is scaling back its use of Amazon Web Services (AWS) as Target aims to take greater control over…