Software

Collaborative Partnerships: Retail’s Evolving Business Model
October 26, 2018 at 1:47 pm

Between constantly evolving competition and higher customer expectations, brands are feeling pressure to find innovative ways to delight their customers. From this pressure, a new trend in the retail business model surfaced with the emergence of creative partnerships. Kohl's partnership with Aldi supermarkets looks to “right-size” its locations and get creative with shared real estate.…

How Retailers and Marketers Should Be Utilizing CDPs, and Why They're Currently Failing
October 1, 2018 at 10:33 am

Customer data platforms (CDPs) can represent a transformational piece of technology for retailers — if they’re deployed properly. Retail offers an incredible landscape for data-driven personalization. Closing the gap between physical and digital spaces unlocks massive opportunities for one-to-one personalized offers, dynamic margin optimization, and more. And CDPs can be key. It helps to facilitate these…

Luxury Fashion Brands Are Failing to Adapt to a Digital Future
August 20, 2018 at 5:58 pm

Despite the success of early trailblazers such as Net-A-Porter and Farfetch, the luxury sector has lagged behind the rest of the fashion world when it comes to adapting to a digital future. The luxury sector’s hesitancy in embracing e-commerce is understandable. It's an area of retail that has relied on a sense of exclusivity, as…

Report: Retailers Adopt Omnichannel Solutions to Strengthen Customer Experiences
July 19, 2018 at 10:25 am

Retailers face a number of challenges, including competition from nimble e-commerce upstarts and increasingly impatient customers. The industry is recognizing that as the needs of the modern consumer change, the customer experience they offer needs to evolve with it. A large part of that evolution has been the shift to omnichannel support. Omnichannel solutions allow retailers…

6 Reasons Why Excel Still Matters in the Workplace
February 20, 2018 at 11:08 am

Hearing the words “Microsoft Excel” might conjure up images of a bustling office in the early 1990s. Cubicles sprinkled with crisp suits and high heels, walking with purpose through sheets of paper piled high and endless lists of numbers scrolling across the screen of an IBM PS/1. That said, you shouldn’t let everybody’s favorite spreadsheet…

Editor's Note: Introducing Total Retail's 2017 Retail Technology Report
October 18, 2017 at 1:04 pm

Technology is top of mind for most retailers today, no matter their size, product category or any other variables. As such, Total Retail surveyed its audience with the goal of finding out what types of retail technology retailers are interested in (as well as investing in), what retail trends and digital trends they’re tracking, and their…

Target Moving Away From Amazon Web Services
August 31, 2017 at 9:22 am

As retailers struggle to compete with Amazon.com as the company continues to grow (it's acquisition of Whole Foods Market the latest example of that), Target has found a way to fight back. CNBC reports the big-box retailer is scaling back its use of Amazon Web Services (AWS) as Target aims to take greater control over…