Search Engine Marketing

A Customer Acquisition Strategy for a Digital-First World
June 23, 2021 at 11:58 am

The effects of the COVID-19 pandemic on consumer behavior have accelerated an already growing e-commerce industry, and as a result have forced retailers to re-evaluate how they can capture their share of this growing market. Given this shift we’ve seen in consumer behavior, it’s imperative that retailers prioritize online customer acquisition. With vaccination rates on…

The 4 Factors of Quality Search and Discovery
April 29, 2021 at 6:44 pm

For years, companies like Amazon.com and Google have been redefining customer expectations for shopping online, offering instant, personalized products tailored to their customers' wants and needs. The State of Search and Discovery report shows that strategically investing in search is not only vital for satisfying e-commerce customers, it's also pivotal for nontechnical users like product…

4 Google Changes That Retail Search Strategies Must Embrace
March 16, 2021 at 6:35 pm

Even through the recent turbulent times, Google hasn't stood still. There have been a variety of innovations that address the changing needs of searchers and new ways to make search results even more relevant. Among the main changes, here are four important developments that retailers need to mobilize to get the most out of the…

Local Search and COVID: What Retailers Need to Know
February 4, 2021 at 5:01 pm

To say that the COVID-19 pandemic has had massive consequences on the retail industry would be an incredible understatement. From bankruptcies to widespread contractions in operations, the retail industry has been at the center of the COVID-19 economic crisis since the beginning of the outbreak. And beyond just the operational difficulties they’ve had to face,…

Adding Personalization to Search Improves Relevance
November 18, 2020 at 7:50 pm

Personalization is an emerging marketing strategy that really works. A recent Adobe survey found that return on investment from personalization is more than seven to one, with 66 percent of respondents indicating they will be increasing investment in personalization strategies over the next five years. While many advertisers have used personalization on their website or…

How Search Volume Shifts Should Inform Holiday Marketing Strategies
November 12, 2020 at 11:53 am

Although this is a holiday shopping season like no other, retailers should market with confidence knowing they have pre-holiday data to help them not only understand how consumers are likely to act, but how they’ll search. In order to keep up with the shifts in what shoppers search for online, fast-moving retail teams are quickly…

How Consumers Have Changed Their Habits Amid COVID-19, and 3 Tips for Retailers to Adapt
October 27, 2020 at 3:00 pm

As the nation continues to endure COVID-19, consumers have shifted their buying behaviors. Consumers have gone digital as a result of the pandemic, and retailers must adapt accordingly. Data from a recently released report from SOCi found that while consumers switched to digital, so did multilocation businesses. It’s important to take a more in-depth look…

3 Ways to Get in Front of the Early Holiday Shopping Surge
October 14, 2020 at 12:55 pm

Holiday shopping may kick off even earlier for consumers this year. Recent spikes in new COVID-19 cases have many shoppers worried that brick-and-mortar stores will close again this fall. And that fear is driving consumers to their laptops and phones to check off items on their holiday gift lists. The retail industry’s unpreparedness for the…

How Retailers Can Compete With Amazon in Google Search
August 6, 2020 at 3:00 pm

In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled, “How Amazon is Dominating Google Searches (And What Retailers Can Do About it),” authored by Tyson Stockton, vice president of client services at Searchmetrics. Amazon.com is the first place most U.S. consumers go…