Order Fulfillment

Retailers Increase Fulfillment Technology Spending to Keep Up With Amazon
August 17, 2017 at 9:41 am

Total Retail’s recent survey and subsequent report, The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader, found that retailers believe that Amazon.com has changed consumers’ expectations when it comes to the cost and speed of delivery. Eighty-six percent of respondents said that shoppers are either "significantly" or "somewhat"…

Is Online Grocery Ordering a Fresh Idea That Will Grow Profits?
August 16, 2017 at 11:00 am

Online grocery shopping began heating up like a pot of boiling soup in late 2016. With the recent acquisition of Whole Foods by Amazon.com, it seems everyone has an opinion on the long-term viability of digital groceries. Is it a new concept? No, but it certainly seems its time has finally come. It’s hard to…

Amazon Forcing Retailers to Speed Up Their Deliveries
August 15, 2017 at 9:57 am

In Total Retail's recent survey and subsequent report, The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader, nearly 90 percent of retail executives said they “strongly" or “somewhat" agree that Amazon.com has changed consumers’ expectations for order delivery. Specifically, consumers’ expectations for delivery of their online purchases have changed…

Consumers’ Delivery Expectations Have Changed Thanks to Amazon
August 8, 2017 at 11:59 am

Nearly 90 percent of respondents in a recent Total Retail and IBM survey said they “strongly" or “somewhat" agree that Amazon.com has changed consumers’ expectations for order delivery (see the chart below). The report, The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader, analyzes the impact Amazon’s growing…

Lowe's Announces Job Cuts
August 8, 2017 at 10:28 am

Lowe's confirmed last week that it's laying off an undisclosed number of delivery workers nationwide as the company shifts to a third-party delivery service. In an email to The Charlotte Observer, the home improvement retailer said its decision is in response to “the growing demand for timely delivery,” including next-day delivery, in select markets. The latest layoff announcement…

Amazon Hosts Job Fair, Expects to Hire 50,000
August 2, 2017 at 11:17 am

Amazon.com is hosting a job fair today in an attempt to fill 50,000 warehouse positions by hiring people on the spot in some of the U.S. cities that host its largest operation hubs. The retailer announced last weekend that it would host job fairs in places like Baltimore and Buffalo, New York for full-time and part-time jobs…

The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader
June 26, 2017 at 11:53 am

Total Retail’s recent survey and subsequent report, The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader, found that retailers believe that Amazon.com has changed consumers’ expectations when it comes to the cost and speed of delivery. Eighty-six percent of respondents said that shoppers are either “significantly” or “somewhat” […]

The Emergence of Agile Retail in the Wake of Fast Fashion
June 26, 2017 at 9:25 am

The fashion industry is supposed to be run by those designers who dominate fashion weeks in New York and Paris. However, in the last couple of years, the biggest changes on the catwalk haven't been the styles, but how they're presented — namely in season and ready for purchase today. The same forces that are…

Wal-Mart Paying Store Employees to Deliver Packages After Work
June 2, 2017 at 10:41 am

Wal-Mart is testing a new program that lets store associates opt into delivering e-commerce ship-from-store orders. Marc Lore, chief executive of Wal-Mart U.S. e-commerce, explained that the program uses technology so workers can set preferences such as how many packages they want to deliver, weight limits for the packages and which days they would like…