Leadership
April 4, 2017 at 3:43 pm
March 23, 2017 at 1:12 pm
Many in the retail industry were surprised when online startup Jet.com, billed as a potential competitor to Amazon.com for e-commerce supremacy, was sold to Wal-Mart last August for $3.3 billion. The pairing of a cutting-edge digital brand like Jet and a legacy brick-and-mortar retailer like Wal-Mart didn't seem to be the perfect match. Yet seven…
March 10, 2017 at 12:17 pm
J.C. Penney is going to expand its home services by testing six new programs in 100 stores. Starting later this month, shoppers will see signs in J.C. Penney home departments and on its digital storefront for services in bathroom remodeling, home heating and cooling systems, quick-ship and installed blinds, whole home water solutions, awnings, and smart…
March 8, 2017 at 3:14 pm
In the role of vice president of e-commerce and marketing, I’ve managed teams of well over 100 associates. It seemed there was always an open position to hire due to promotion, a newly created role or someone moving on. We've all experienced the pain of hiring the wrong person for the job. Hiring the right…
March 1, 2017 at 11:57 am
In a keynote session yesterday at eTail West in Palm Springs, Calif., Fred Argir, vice president and chief digital officer at Barnes & Noble, discussed how a change in the company's mind-set is helping the bookseller to transform its digital commerce business. The struggles of booksellers, Barnes & Noble included, has been well documented over…
February 21, 2017 at 9:05 pm
Beauty Brands, LLC recently announced that Caryn Lerner will be the company’s new CEO. The current Chief Executive, Lyn Kirby, will remain the beauty retailer’s chairman of the board. Lerner has almost four decades of retail experience. Prior to joining Beauty Brands, she was an operating partner at Palladin Capital Group, LLC, where she sourced…
February 15, 2017 at 5:30 pm
Our coverage of Total Retail’s first annual Salary Benchmark Report this week examines how retail executives — CEOs/presidents/founders; chief marketing officers; C-level execs other than CEOs and CMOs; and vice presidents — view the approaches taken by their companies to award raises. This data can be looked at in two different ways: one, how their own…
February 8, 2017 at 5:21 pm
This week’s coverage of Total Retail’s first annual Salary Benchmark Report provides insight into how fairly retail executives — CEOs/presidents/founders; chief marketing officers; C-level execs other than CEOs and CMOs; and vice presidents — feel they're being compensated by their employers. This encompasses base salary, financial perks (e.g., stock options, profit sharing) and benefits (e.g., health insurance,…
February 8, 2017 at 4:16 pm
Managing with a long-term view of your company in mind is the way to go, according to new research from McKinsey Global Institute in cooperation with FCLT Global. This study found that companies that operate with a true long-term mind-set have consistently outperformed industry peers since 2001 across almost every financial measure that matters, from revenue…
February 8, 2017 at 3:05 pm
“What I've learned is that people become motivated when you guide them to the source of their own power and when you make heroes out of employees who personify what you want to see in the organization.”
