Fraud

Securing E-Commerce in an Age of Relentless Cyber Threats
February 19, 2025 at 10:20 am

E-commerce businesses face significant cybersecurity threats, accounting for 75 percent of all fraud, data breaches, and financial theft. These businesses are prime targets for cybercriminals, who exploit weaknesses in third-party software, payment gateways, and customer account security, leaving online stores vulnerable to devastating attacks. A data breach can cause significant disruption to operations, limit productivity,…

The Cyber Fraud Imperative for AI-Powered E-Commerce Apps
February 4, 2025 at 11:06 am

The rise of artificial intelligence-on-device technology will fuel the next major growth spike in mobile e-commerce, driving innovative retail brands ahead of the laggards. In 2025, AI-on-device technology like Apple Intelligence on iOS and Google Gemini on Android will transform the mobile user and consumer experience with personalized shopping experiences, easier search and discovery, and…

E-Commerce Fraud Growth and Payments’ Role in Fighting it
January 28, 2025 at 2:34 pm

Fraud is a significant issue that retailers are actively trying to combat. And it’s only increasing. Research from March 2024 found that 60 percent of e-commerce merchants experienced a rise in overall fraud levels. What’s the reason? Criminals have taken advantage of the rise of e-commerce by combining it with the fundamental digital skills needed…

How to Prevent First-Party Fraud During the Holidays
December 17, 2024 at 9:48 am

The holiday season is a time of joy, celebration and increased shopping activity. Unfortunately, it also marks a peak in fraud attempts against retailers. One aspect of this threat is first-party fraud, also known as friendly fraud. This type of fraud occurs when customers dispute legitimate charges on their accounts — whether due to confusion,…

Deck the Halls and Defend the Data: A Retailer's Guide to Holiday Fraud Prevention
December 11, 2024 at 10:26 am

The holiday shopping season brings more than just increased sales. It also ushers in a wave of sophisticated fraud attempts that can leave retailers vulnerable. Last year's VISA warning about increased scam activity across both card-present (CP) and card-not-present (CNP) transactions was just the beginning. Now, with artificial intelligence making impersonation attacks more convincing and…

Privacy and Price-Scraping Bots: How to Ensure Transparency and Trust in the New E-Commerce Ecosystem
November 26, 2024 at 11:49 am

In an era when artificial intelligence (AI) is transforming e-commerce, retailers are facing new challenges, including malicious price-scraping bots and rising privacy concerns. AI has created a number of opportunities for the e-commerce landscape, but it isn’t without risks. Consumers are increasingly cautious when considering how their data is used and shared online. Trust is…

Behind the Scenes of Gift Card Security: Leveraging Advanced Technologies and Industry Collaborations to Protect Prepaid Products
November 25, 2024 at 1:17 pm

When strolling the aisles of retail stores, gift cards present an inviting value proposition. And yet, the security of these financial products is paramount and a key focus for the entire industry. Which begs the question: What makes a secure gift card? Gift card packaging understandably takes the spotlight whenever the gift card industry discusses…

Panel: Tackling Loss Prevention and Fraud Through Technology | Total Retail Tech 2024
November 1, 2024 at 5:08 pm

This video features a panel discussing how retailers are tackling loss prevention and fraud through technology from Total Retail Tech 2024 in Charlotte, NC. Speakers include Sree Sreedhararaj, Chief Technology Officer, IPSY; Karen Beebe, Chief Technology Officer, Bealls, Inc.; Adam Gunnett, Director, IT and Business Intelligence, Busy Beaver Building Centers; and moderator Sucharita Kodali, Vice…

Turning the Tables: Combating First-Party, Friendly and Refund Fraud
October 21, 2024 at 12:27 pm

Over the last 12 months, businesses have witnessed a significant jump in refund fraud. This growing menace operates on a more subtle and insidious level, unlike conventional fraud types, which require stolen credit card details or sophisticated hacking tools. Fraudsters exploit the trust-based nature of customer service policies, manipulating return and refund processes without needing…

E-Commerce Fraud is Rapidly Becoming a Super Scourge for the Retail Industry
October 7, 2024 at 8:26 am

E-commerce fraud is undergoing a dramatic transformation as international criminal rings increasingly take on the structure and mindset of the Fortune 500 companies they sometimes attack, according to a new report by Signifyd. The types and targets of online fraud are multiplying, the report notes, as fraudsters look for new revenue streams and novel schemes…