Fraud
For many years I played blackjack professionally. In that time, countless amateur players would provide advice on how to play, attributing their expertise to a "system" they developed. I respected the ones who were at the table employing their system (even though they always ended up going broke). The true grifters were the ones who'…
As back-to-school season kicks into high gear and holiday-driven spending looms in the distance, retailers across the country are using loyalty point programs to build relationships with customers and incentivize them to return for future purchases, driven by the promise of discounts, perks, exclusive benefits and more. However, over the last year, and especially during…
Each holiday shopping period presents massive opportunities for advertisers. Many online retailers are preparing their media campaigns to take advantage of the expected surges in traffic, both in-store and online. With the global economy, and consumer behavior, impacted by COVID-19, successful shopping seasons are more important than ever. Retailers are targeting an increasingly digitally savvy…
Shoppers have always valued time and convenience, and the last thing they want is to wait in a line. Offering a number of checkout options, such as self-serve kiosks, is critical to ensuring consumers can be in and out of a store quickly. However, after the introduction of self-checkout, retailers commonly face increased fraud and…
Retail e-commerce sales surpassed $4.9 trillion worldwide last year and are predicted to exceed $5.5 trillion by the end of 2022. However, to eight out of 10 small to midsize business (SMB) owners, those numbers aren't striking joy as worries over a looming recession mount. Over half of Wall Street's investment and economic professionals seem to…
If there’s a way to make a few bucks on the side, pull a fast one, or game the system, you know there’s always someone prepared to try their luck. Even when retailers offer generous money-off promos or discounts, there’s always someone who wants more. So called "policy abuse" — i.e., when a retailer’s refund…
Retailers know the pandemic transformed e-commerce with a flood of orders from existing customers, brand-new online shoppers, and consumers from other countries. Of course, order volume and customer profiles aren’t the only e-commerce changes since March 2020. Understanding the nuances of those changes is critical for online retail success now. To get a clearer picture…
Mobile commerce has become a critical component of any large retailer's business. After all, U.S. consumers spent $52 billion on mobile commerce during the last two months of 2020 alone. That’s a 55 percent increase over the same period in 2019. With that much money flowing through mobile apps, fraudsters have taken aim at them,…
The second half of 2021 saw 35.5 billion online transactions processed with a global growth in volume of 44 percent year-over-year (YoY), according to a recent LexisNexis® Risk Solutions study. The study illustrated that accelerated digitalization, fueled by the pandemic, continues across a multitude of different demographics and geographies. This change in consumer mentality and…
The remote work era brought on by the COVID-19 pandemic has made it even easier for criminals to execute payment fraud attacks. For most companies, it's become a matter of when they’ll face a fraud attack, not if. New defenses are needed because the nature of cybercrime is changing. For many years, bad actors focused…