Digital Innovation
April 4, 2019 at 9:59 am
Let’s be real: the state of brick-and-mortar retail in 2019 is equally exciting and terrifying. Amid widespread closures, uncertainty and the ever-present behemoth that is Amazon.com, there's an amazing wave of innovation in mobility that has the potential to transform — and yes, save — the retail experience for a new generation of consumers used…
April 3, 2019 at 12:31 pm
Walmart announced Tuesday a partnership with Google to bring voice-activated grocery shopping to customers using Google Assistant, reports CNBC. The feature will launch this month, and will be available on any device with Google Assistant, including Home Hub, Android phones, iPhones, watches, and more. Consumers will be able to add products to their Walmart grocery…
March 28, 2019 at 11:22 am
During the 2018 holiday season, retailers saw stellar e-commerce year-over-year growth of over 15 percent. This upward trend was seen across retail categories, desktop and mobile. Average order values also indicated that even though shoppers took advantage of sale items, they spent their savings and then some on additional items. Of course, some retailers didn't…
March 20, 2019 at 12:52 pm
This past year, Lord & Taylor announced it would close its flagship store in New York City, as well as 10 of its other retail locations through 2019. While many long-established retailers have struggled to keep up in an increasingly omnichannel retail environment, the announcement still came as a surprise for many people as the…
March 18, 2019 at 12:45 pm
In episode 187 of Total Retail Talks, Total Retail Executive Editor Joe Keenan is joined by Steve Pinder, managing director of Kurt Salmon, part of Accenture Strategy. Listen in as they discuss the increasing influence of digital in the grocery space; what Amazon.com buying Whole Foods has meant for traditional grocers; and what grocers should be…
March 12, 2019 at 11:34 am
Last week, the 2019 Shoptalk conference featured one of its best speaker lineups and attendance to date. Over 8,000 e-commerce professionals gathered to hear presentations from 185 retail and e-commerce experts about trends and technologies impacting the industry. In particular, four great sessions stood out that demonstrated two main themes of the conference. One theme…
March 11, 2019 at 1:09 pm
In episode 186 of Total Retail Talks, Total Retail Executive Editor Joe Keenan interviews Carolyn Littlefield, senior director of e-commerce at Anheuser-Busch InBev. Listen in as they discuss the steps AB InBev is taking to grow its digital business, including the role content plays in that initiative. This episode was recorded live at Groceryshop in…
March 11, 2019 at 12:56 pm
Last week’s trip to Shoptalk in Las Vegas was my second, engaging in one of the retail industry’s most in-touch conferences. I always approach these trips with the goal of trying to get an overview of three things: what challenges are troubling retailers the most and who is working to solve them; what new trends…
March 8, 2019 at 1:14 pm
In this episode of Retail Right Now, Joe Keenan reports live from the Exhibit Hall floor of Shoptalk 2019 in Las Vegas. He discusses the variety of Total Retail's coverage of the event, including a Q&A with Erik Nordstrom, a video interview with Forrester's Brendan Witcher, podcast episodes with retailers Vineyard Vines and GREATS, insights from sessions…
March 6, 2019 at 5:34 pm
In an interview yesterday at Shoptalk in Las Vegas, Michael Martin, vice president of digital products at Nike, discussed how the athletic footwear, apparel and accessories brand is using innovative digital products, platforms and technologies to create new opportunities to serve existing customers and attract new ones across all of its sales channels. Martin was…
