Content Marketing

3 Ways Retailers Can Improve Online Customer Experience
April 5, 2021 at 4:31 pm

Customer experience (CX) has always been a priority for retailers as they seek to improve engagement and drive customer loyalty. However, the huge shift to largely online shopping, accelerated by five or more years as a result of the COVID-19 pandemic, has every retailer competing in the same online world without the benefit of eye-catching…

'Netflix-ifying' Your Brand’s Video Content Strategy
April 5, 2021 at 2:52 pm

The way we consume content has been in flux for years. The pandemic has only accelerated the move away from traditional television, with 31 million Americans cutting the cord on cable. However, that doesn’t mean people aren’t consuming content, particularly video. It just means they’re not getting it through a cable subscription. That’s where you…

Content That Converts
March 26, 2021

How retailers can grow e-commerce sales in a heightened competitive environment

Seamless E-Commerce Transactions Are Possible With Shoppable Entertainment
February 18, 2021 at 2:07 pm

The exciting and accelerated growth of e-commerce is playing a major role in sales strategies and digital advertising plans being made for 2021. Consumers are increasingly comfortable with online shopping and e-commerce platforms, and American shoppers have come to expect easy online purchasing experiences that are frictionless and engaging, influencing repeat business, brand loyalty and…

2021: The Year of Localization
February 3, 2021 at 5:43 pm

2020 was difficult for many retailers, particularly for brick-and-mortar. However, for online retailers or those with online services, some of hardship of 2020 may have been alleviated somewhat. At the time of writing, it’s been predicted that there would 56 percent and 70 percent year-over-year increases in online sales in November and December, and a…

How Saucony is Keeping Pace With the Running Community Online
February 1, 2021 at 6:42 pm

In episode 283 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Anne Cavassa, president of Saucony, a global running shoes, accessories and clothing brand. Listen in as Cavassa discusses the history of Saucony, its target customers and distribution channels, and how the brand is catering to both new runners and the entire running community. In…

FabKids Shifts Content Marketing Strategy With the Help of Influencers
January 25, 2021 at 6:51 pm

In episode 282 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Maggie Dawkins, vice president of merchandising, design, planning, and production at FabKids, the largest membership-based children's apparel and shoes brand. Listen in as Dawkins discusses the history of the brand and her role with the company, how the COVID-19 pandemic has impacted FabKids, and…

Level Up the Context in Your Content for the Win
December 15, 2020 at 5:26 pm

Context marketing incorporates timing and context into your content marketing strategy. You may be wondering what context marketing is in the first place. Context marketing is delivering the right content, to the right prospects, at the right times. It’s more or less all about the timing. Having context allows you to market your service or product…