Why Smart Retailers Are Promoting (Not Discounting) This Memorial Day
Memorial Day has long served as one of retail's most reliable revenue weekends, a moment when showrooms fill up, floor traffic spikes, and big-ticket purchases finally get made. This year, however, the familiar playbook faces some unfamiliar pressure. The conflict in the Middle East has raised the cost of energy and has people concerned about supply chains and the economy. In fact, the University of Michigan's Index of Consumer Sentiment plummeted to a historic low of 47.6 in April, more than 10 percent below where it stood just a month prior. The question facing retailers isn't whether to act, but how to act.
The instinct in a down market is to discount. Cut the price, move the unit, protect volume. It's understandable, but for retailers selling luxury goods, vehicles, appliances, and consumer electronics, it may be exactly the wrong move.
The Problem With Going Straight to Markdowns
Blanket price cuts on premium merchandise don't just shrink margins, they shrink brand equity. When a retailer reduces the sticker price on a $3,000 appliance or a $60,000 vehicle, it's not just offering a deal. It's sending a signal to the market that the product wasn't worth what it said it was. Consumers notice. And once a buyer learns to wait for a sale, the full-price purchase becomes nearly impossible to recapture.
In an environment where rising aluminum costs, energy prices, and supply disruptions are already squeezing margins across manufacturing and retail, the last thing a high-ticket retailer can afford is a self-inflicted wound on the revenue side. S&P Global Market Intelligence estimates that more than 100,000 products face meaningful supply exposure from the current conflict, meaning the cost to replace discounted inventory may be substantially higher by Q3.
What a Promotion Actually Does
There's a meaningful difference between a discount and a promotion, and the best retailers understand it intuitively. A discount reduces price. A promotion adds value. And in a period of consumer anxiety, adding value is a far more powerful lever.
Consider what this looks like across categories: an automotive dealer offering 0 percent APR financing or a trade-in bonus keeps the transaction price intact while lowering the psychological barrier to purchase. A consumer electronics retailer bundling free installation and an extended warranty gives the customer something tangible without touching the product's price point. In each case the consumer feels like they won, without the retailer surrendering the margin or the brand narrative.
Timing the Market, Not the Markdown
There's also a strategic inventory argument for moving product now. With supply chain recovery timelines stretching five months or more, retailers that reduce inventory during Memorial Day weekend insulate themselves from a future where replenishment costs significantly more. Moving a unit today at full price (with a value-added promotion as the nudge) is almost always preferable to moving it in Q4 at a markdown, against the backdrop of even higher input costs.
Critically, soft consumer sentiment doesn't mean consumers aren't buying. It means they're hesitating. Research consistently shows that considered purchases (i.e., the ones shoppers have been delaying) are highly responsive to a well-timed value offer. A promotion gives the fence-sitter a reason to act now rather than wait.
Protecting the Brand for the Recovery
History offers a useful precedent. Retailers and automakers that held their price floors during the 2008 financial crisis and the post-COVID supply crunch recovered faster and with stronger margins than those that discounted aggressively. The brands that stayed premium through the turbulence were the ones consumers returned to when confidence came back.
Memorial Day 2026 is a test of that discipline. Lead with value. Protect the price. Give consumers a reason to say yes and give your brand a reason to still mean something when the headwinds pass.
This article was originally published by Women in Retail Leadership Circle, which is the sister brand of Total Retail.
Sarah Fournier-Gonzalez is the vice president of sales, North America, for Opia, an innovative sales promotion agency that creates, executes and oversees dynamic campaigns for clients in a wide range of vertical markets.
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Sarah Fournier-Gonzalez is the vice president of sales, North America, for Opia, an innovative sales promotion agency that creates, executes and oversees dynamic campaigns for clients in a wide range of vertical markets.
Sarah is a high-performing business leader with a proven record in sales, marketing, and business development. Known for building strong, lasting relationships with major global brands, she excels at leading teams and executing strategic initiatives that consistently drive revenue, growth, and measurable client success.
In her current role, Sarah is energized by the opportunity to develop and implement creative sales programs that are instrumental in helping clients achieve their goals. She is especially passionate about cultivating and mentoring a high-caliber team, a group she describes as talented, hardworking, and dedicated to delivering results. Her diverse background spans brand and channel marketing, sales strategy, creative leadership, and entrepreneurship, giving her a multifaceted approach to commercial growth.
Sarah is a graduate of Bentley University, where she earned a degree in Marketing. She further strengthened her leadership expertise through Yale University’s Women’s Leadership Program. She has received multiple honors, including Opia’s Global Superstar Award (2021) and Best Team Award (2024).
Sarah demonstrated her entrepreneurial spirit and business acumen as a child, launching her first official business, complete with a brick-and-mortar storefront. Her venture, and passion for commerce, was a clear indicator of her impressive business capability even as a young child. Â





