Teamwork Touted at Sundance
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After eight to 12 months (on average and when positions become available), level twos can apply for level three. Successful candidates get two more days of training and testing. At this level, their responsibilities include mentoring level ones and twos, assisting in new-hire training, processing exchanges and returns, issuing credit audits, and other duties. Level threes are paid another 50 cents per hour and spend about 30 percent of their time away from the phones, says Taggart.
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- People:
- Donna Loyle
- Tim Taggart
- Places:
- Salt Lake City
Reported Donna Loyle
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