Lowe's Introduces Same-Day Delivery Nationwide in Deal With Instacart
Lowe’s and Instacart announced that same-day delivery is now available from more than 1,700 Lowe’s stores nationwide. Nearly 30,000 items can be ordered for delivery in as fast as an hour. Lowe’s is one of the first retailers on the Instacart App to roll out same-day and scheduled delivery for large items, up to 3x3x5 feet and 60 pounds. The home improvement retailer piloted same-day delivery via Instacart in select markets in February and is Instacart’s leading national home improvement partner. Lowe’s now offers same-day delivery from stores across all 50 states and Washington D.C.
Total Retail's Take: Consumer expectations for fast (and free) delivery of e-commerce orders continue to rise, and Lowe's is trying to keep pace. Through its partnership with Instacart, Lowe's is now able to offer more products, more convenience and more value for customers as it seeks to improve the shopping experience in-store and online, according to Mike Shady, Lowe’s senior vice president of online. The home improvement retailer is looking to extend its business to more digital-savvy and younger consumers by improving the e-commerce shopping experience. And by giving younger customers such as these, many first-time homeowners, a positive, seamless, and fast experience, Lowe's hopes to forge the foundation for long-term relationships.