Make In-Game Adjustments
In her new guide, Debra Ellis redefines the rules of the multichannel marketing game
By
Joe Keenan
, Senior
and Catalog Success
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3. Your best customers and products are losing value. Their value will continue to decline as channels and shopping opportunities continue to expand, Ellis warns. Prior to the growth of e-commerce, most consumers were confined to local retail or catalog shopping. Space and cost restrictions limited product selection. Consistent buying patterns emerged.
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