Editor's Note: I'm Here to Serve

Hello loyal All About ROI readers. As your new editor-in-chief, I'm excited and humbled to serve you.

For those who don't know me, I'm also editor-in-chief of eM+C, a sister brand to AAROI that focuses on e-marketing and e-commerce. eM+C publishes two e-letters (eM+C Weekly and All About eMail), has an active website, and produces webinars and virtual trade shows. Prior to that, I spent 10 years at DMNews as a senior editor and then deputy editor, and authored the books "Entrepreneur Magazine's Open an Online Business in 10 Days" and "Start Your Own e-Business."

I'm using this space to let you know that my main goal as editor-in-chief of AAROI is to make our magazine, website and e-letter as relevant, timely and helpful to you as I possibly can. We're all going through rough times right now — despite the great online retail holiday sales news I'm hearing as I write this — and I know you turn to AAROI for tips and tactics to make your business as successful as it can be. That's why AAROI's focus will continue to be on what matters to you most: the integration of sales channels, including print/catalog, transactional websites, email, brick-and-mortar retail, mobile, social media and more.

Another goal is to make this publication more interactive. I've started an All About ROI LinkedIn Group (you can access it at allaboutroimag.com/linkedin) and a Twitter account (@AAROI). I encourage all of you to sign up today and get some dialogue going. I truly believe in the power of communication and the sharing of ideas, and we'll base AAROI's content this year on the trends and issues most important to you.

You'll find many articles this month that tie in to exclusive content on our website, AllAboutROIMag.com. Later this year, look out for a redesigned website, offering a more modern, streamlined approach to presenting our information with more interactive features. (When launched, be sure to check out our new blogs and communities.)