Holiday Return Rush: How to Handle the Season of Exchanges
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Amy Kelman
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Customers Love Rewards
Setting up a rewards program is another way to ensure happy customers during busy times. Customers, particularly Americans, appreciate a good rewards program. Seventy-three percent of U.S. consumers say that being rewarded for purchases, feedback and referrals is important. A rewards program can include incentives from free shipping to surprising online customers and rewarding them for their support.
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Amy Kelman
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